fix problems on FieldLevel [iphone]

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—— Run into issues on FieldLevel? Get help pending when official support gets back to you!

FieldLevel
Info:
company: FieldLevel, Inc.
: https://support.fieldlevel.com
: www.fieldlevel.com
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Settings issue

Cannot retain original hometown after moving

Fix: 1. Manually update your profile: After moving, go to your profile settings and manually enter your original hometown in the designated field... ⇲

Inability to link athletes to multiple teams

Fix: 1. Manually update profiles: If you are part of multiple teams, manually update your profile to reflect your involvement with each team. 2.... ⇲
 
Payments issue

High premium subscription cost

Fix: 1. Evaluate your needs: Assess whether the premium features are necessary for you. If not, consider using the free version. 2. Look for disc... ⇲

High cost to contact colleges

Fix: 1. Use free communication methods: Instead of using the app's paid features, try reaching out to colleges through email or social media, whi... ⇲
 
Loading issue

Frequent loading issues

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Switch between Wi-Fi and cellular data to see if i... ⇲
 
Login issue

Unreliable login process

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or website. 2. Ensure correct cred... ⇲
 
Crashes issue

FieldLevel crashes frequently

Fix: 1. Update the app: Ensure you are using the latest version of FieldLevel, as updates often fix bugs that cause crashes. 2. Free up storage:... ⇲
 
Customization issue

Limited sports options available

Fix: 1. Explore alternative apps: If FieldLevel does not support your sport, consider looking for other apps that cater specifically to your spor... ⇲

Lack of exposure for certain sports

Fix: 1. Promote your sport: Use social media to promote your sport and connect with others who share your interests. 2. Create a community: Engag... ⇲
 
Screen issue

Blank screen after leaving the app

Fix: 1. Force close the app: Double-tap the home button or swipe up from the bottom of the screen to access the app switcher, then swipe FieldLev... ⇲
 
Video issue

Video quality compression

Fix: 1. Adjust video settings: Check if there are settings within the app to adjust video quality before uploading. 2. Use higher quality recordi... ⇲
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 what users are saying
Good experience
97.5%

Bad experience
1.5%

Neutral
1.1%

~ from our NLP analysis of 1,496 combined software ratings.

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 Private Data FieldLevel collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics