fix problems on MaxPreps [iphone]

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—— Run into issues on MaxPreps? Get help pending when official support gets back to you!

MaxPreps: High School Sports
Info:
company: MaxPreps Inc.
: http://support.maxpreps.com/hc/en-us
: www.maxpreps.com
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Bugs issue

Inaccurate or delayed score reporting

Fix: 1. Refresh Scores: Manually refresh the scores by pulling down on the score page to ensure you have the latest updates. 2. Check Internet Co... ⇲

Limited depth of stats and reporting

Fix: 1. Explore All Sections: Make sure to explore all sections of the app thoroughly, as some stats may be located in different tabs or menus. 2... ⇲

Inconsistent performance when scoring

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection while scoring. Switch between Wi-Fi and cellular data if necessar... ⇲

Favoritism in rankings

Fix: 1. Review Rankings: Regularly check the rankings and note any discrepancies. This can help you understand the ranking system better. 2. Enga... ⇲

Cumbersome score reporting process

Fix: 1. Familiarize with Process: Spend some time understanding the score reporting process within the app. Look for any tutorials or guides that... ⇲
 
UI issue

User interface is not intuitive

Fix: 1. Familiarize Yourself: Spend some time navigating the app to become familiar with its layout. Look for tutorials or guides online that may... ⇲

Back button often returns to home screen

Fix: 1. Use Navigation Bar: Instead of using the back button, try using the navigation bar at the bottom of the app to go back to previous screen... ⇲
 
Compatibility issue

MaxPreps does not support landscape mode on iPad

Fix: 1. Check Settings: Go to Settings > Display & Brightness and ensure that 'Lock Rotation' is not enabled. 2. Use iPhone Mode: If you need lan... ⇲

Missing features compared to the website

Fix: 1. Use the Website: If certain features are missing in the app, access the MaxPreps website through a mobile browser for a more comprehensiv... ⇲
 
Search issue

Difficulty in finding specific teams

Fix: 1. Use Search Function: Utilize the search bar within the app to type in the team name directly. 2. Bookmark Teams: Once you find your team,... ⇲
 
Notifications issue

Notifications are excessive

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > MaxPreps and customize which notifications you want to receive. Turn off n... ⇲
 
Support issue

Lack of communication from support

Fix: 1. Check Help Section: Look for a help or FAQ section within the app that may address common issues without needing direct support. 2. Use C... ⇲
 
Slow issue

MaxPreps is slow and unresponsive

Fix: 1. Clear Cache: Go to Settings > General > iPhone Storage > MaxPreps and tap 'Offload App' to clear the cache, then reinstall the app. 2. Re... ⇲
 
Customization issue

Limited ability to follow multiple teams

Fix: 1. Use Favorites: If the app allows, mark your favorite teams to easily access them from a single location. 2. Create a List: Keep a persona... ⇲
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 what users are saying
Good experience
95.3%

Neutral
2.8%

Bad experience
1.9%

~ from our NLP analysis of 163,497 combined software ratings.

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 Private Data MaxPreps collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
    • Sensitive Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data