fix problems on Keplr Wallet [iphone]

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—— Run into issues on Keplr Wallet? Get help pending when official support gets back to you!

Keplr Wallet
Info:
company: chainapsis
: https://keplr.app
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Network issue

Inability to rearrange network order

Fix: Currently, there is no direct way to rearrange networks in the app. As a workaround, you can remove networks you do not use frequently and r... ⇲

No ability to manually add chains

Fix: Check for any updates in the app that may have added this feature. If not available, consider using a different wallet that allows manual ch... ⇲
 
Security issue

No 2FA support for withdrawals or transfers

Fix: Use a password manager to generate and store strong, unique passwords for your wallet. This adds an extra layer of security even without 2FA... ⇲

Biometric authentication not functioning

Fix: Ensure that biometric authentication is enabled in your iPhone settings. Go to Settings > Face ID & Passcode or Touch ID & Passcode and make... ⇲

No whitelist feature for withdrawal addresses

Fix: Keep a secure record of your withdrawal addresses and double-check them before making transactions to avoid errors. OR Consider using a d... ⇲
 
Bugs issue

Claim all function does not work

Fix: Try logging out and back into the app to refresh your session. This can sometimes resolve temporary glitches with the functionality. OR C... ⇲
 
Screen issue

Recurring white screen issue

Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can help clear temporary issues causing the white scr... ⇲
 
Syncing issue

Sync issues between desktop and mobile

Fix: Ensure that both the desktop and mobile versions of the app are updated to the latest version. This can help resolve compatibility issues.... ⇲
 
Compatibility issue

No support for certain Cosmos chains

Fix: Check the app's documentation or community forums to see if there are any updates or plans for supporting additional chains in the future.... ⇲

Evmos not supported on mobile

Fix: Use the desktop version of the wallet to access Evmos until mobile support is available. OR Look for alternative wallets that support Evm... ⇲

No native support for Secret Network

Fix: Explore other wallets that support Secret Network natively for your transactions. OR Stay updated on the app's development for any future... ⇲

No support for Keystone hardware wallet

Fix: If you require hardware wallet support, consider using a different wallet that is compatible with Keystone. OR Check if there are any thi... ⇲

No easy swap feature like desktop

Fix: Use decentralized exchanges (DEX) on your mobile browser to perform swaps until the feature is available in the app. OR Look for third-pa... ⇲
 
Account issue

Inconsistent password access between devices

Fix: Ensure that you are using the same password across all devices. If you change your password, update it on all devices immediately. OR Use... ⇲
 
UI issue

No current price display next to balance

Fix: Check if there are any settings within the app that allow you to enable price display. If not, consider using a separate price tracking app... ⇲
 
Features issue

No transaction export capabilities

Fix: Manually record your transactions in a spreadsheet or note-taking app for your records until export functionality is added. OR Check if t... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
62.5%

Bad experience
27.1%

Neutral
10.4%

~ from our NLP analysis of 251 combined software ratings.

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 Private Data Keplr Wallet collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics