A. 1. Restart the app: Close Twitly completely by swiping it away from the app switcher. Reopen the app and try playing the ad again. 2. Clear app cache: Go to your iPhone settings, scroll down to Twitly, and select 'Clear Cache' if available. This can help resolve freezing issues. 3. Update the app: Check the App Store for any available updates for Twitly. Keeping the app updated can fix bugs that cause freezing.

B. 4. Free up device storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to ensure Twitly has enough resources to run smoothly.