fix problems on EShare [iphone]

—— Run into issues on EShare ? Get help pending when official support gets back to you!

EShare for iPhone

Info:

company: Shenzhen EShare Technology Co., Ltd.

: http://www.ee-share.com

Chat with our AI-based EShare Support

🛠️ Common EShare Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

EShare won't zoom in on pictures

Fix: Check if the app has a built-in zoom feature. If it does, ensure you are using it correctly. Try double-tapping on the image or using pinch-... ⇲

features disabled

Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for EShare, and check for updates. If an update is... ⇲

Compatibility issue

cannot connect to smart projector

Fix: Ensure that both your iPhone and the smart projector are connected to the same Wi-Fi network. Restart both devices and try connecting again.... ⇲

not compatible with iPhone 6

Fix: Check the app's requirements in the App Store to confirm compatibility. If it is not compatible, consider using an older version of the app... ⇲

not compatible with Roku TV

Fix: Check if there are any specific settings on the Roku TV that need to be enabled for third-party apps to connect. Refer to the Roku manual fo... ⇲

Camera issue

photo option not working

Fix: Check the app permissions in your iPhone settings. Go to Settings > Privacy > Photos and ensure that EShare has permission to access your ph... ⇲

Customization issue

language options limited

Fix: Check the app settings for any language options. If the desired language is not available, consider using a translation app alongside EShare... ⇲

Crashes issue

EShare crashes after update

Fix: Try restarting your iPhone after the update. This can help clear any temporary issues that may be causing the app to crash. OR If the app... ⇲

EShare crashes on startup

Fix: Try force quitting the app and restarting it. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on the... ⇲

exits by itself

Fix: Try force quitting the app and restarting it. If the problem persists, uninstall and reinstall the app to clear any corrupted data. OR Ch... ⇲

Network issue

cannot connect to mobile device

Fix: Ensure that both devices are on the same Wi-Fi network. Restart both devices and try connecting again. OR Check if there are any firewall... ⇲

WiFi shuts off when connecting

Fix: Check your iPhone's Wi-Fi settings. Go to Settings > Wi-Fi and ensure that your Wi-Fi is enabled. If it turns off automatically, try resetti... ⇲

cannot stream from iPhone

Fix: Ensure that both your iPhone and the streaming device are connected to the same Wi-Fi network. Restart both devices and try streaming again.... ⇲

EShare not discovering TV

Fix: Ensure that both your iPhone and the TV are connected to the same Wi-Fi network. Restart both devices and try again. OR Check if the TV h... ⇲

invalid connection message

Fix: Double-check the connection settings on both your iPhone and the device you are trying to connect to. Ensure that the correct IP address or... ⇲

EShare no longer connects with TV

Fix: Check for any updates to the app and the TV's firmware. Ensure both are up to date to maintain compatibility. OR Try resetting the networ... ⇲

connection timeout message

Fix: Ensure that both devices are on the same Wi-Fi network and that there are no network issues. Restart your router if necessary. OR Try mov... ⇲

EShare does not pair with mobile

Fix: Ensure that Bluetooth is enabled on your iPhone and that the app has permission to use it. Go to Settings > Bluetooth and check the status.... ⇲

Security issue

constant IP address or pin entry required

Fix: Check if there is an option in the app settings to save your IP address or pin. If not, consider writing it down for easy access each time y... ⇲

EShare is a virus and does not work

Fix: Run a virus scan on your iPhone using a reputable security app to check for any malware. If detected, follow the app's instructions to remov... ⇲

Bugs issue