fix problems on Twobird [iphone]

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Twobird
Info:
company: Ginger Labs
: https://support.twobird.com
: www.twobird.com
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UI issue

Cannot delete all trash emails

Fix: Manually delete emails in the trash by selecting them one by one. Tap 'Edit' in the trash folder, select the emails, and then tap 'Delete'.... ⇲

Cannot select multiple emails to move

Fix: Check if the app has an 'Edit' mode. If it does, tap 'Edit' and then select the emails you want to move. If this feature is not available, c... ⇲

Cursor placement issues when writing emails

Fix: Try tapping the text area where you want to place the cursor. If it doesn't work, try restarting the app to reset any temporary glitches.... ⇲

Navigation is confusing

Fix: Familiarize yourself with the app's layout by exploring each section. Look for a help or tutorial section within the app that may provide gu... ⇲
 
Glitches issue

Twobird glitches after iOS updates

Fix: After an iOS update, perform a hard reset on your iPhone by pressing and holding the power and volume down buttons until the Apple logo appe... ⇲
 
Crashes issue

Twobird crashes with long email chains

Fix: Try breaking down long email chains by forwarding or copying important parts to a new email instead of viewing the entire chain in Twobird.... ⇲
 
Customization issue

No widgets available

Fix: Check your iPhone's widget settings by swiping right on the home screen, scrolling to the bottom, and tapping 'Edit'. If Twobird is not list... ⇲

Limited customization options for inbox structure

Fix: Explore the app settings to see if there are any available options for customizing the inbox layout or structure. OR If customization is... ⇲
 
Notifications issue

No account level notification preferences

Fix: Check the app settings for any global notification settings. If account-specific settings are not available, consider adjusting your device'... ⇲

Notifications not working

Fix: Check your iPhone's notification settings for Twobird. Go to Settings > Notifications > Twobird and ensure that notifications are enabled.... ⇲
 
Features issue

No scheduled send for emails

Fix: As a workaround, draft your email and set a reminder on your calendar app to send it at the desired time. OR Consider using another email... ⇲

Cannot create contacts within the app

Fix: Use the Contacts app on your iPhone to create new contacts, as Twobird may not support this feature natively. OR Consider using a differe... ⇲

Aggressive 'not important' filter

Fix: Adjust your email settings to mark important emails manually. Look for options in the app to customize how emails are categorized. OR Con... ⇲

No ability to add notes or tasks to labels

Fix: Use a separate task management app to keep track of tasks related to your emails, as Twobird may not support this feature. OR Consider us... ⇲
 
Bugs issue

Unsubscribe functionality is non-functional

Fix: Try manually unsubscribing from emails by following the unsubscribe link usually found at the bottom of the email instead of using the app's... ⇲
 
Syncing issue

Cannot discover subfolders for Microsoft accounts

Fix: Ensure that your Microsoft account is properly synced. Go to the account settings in Twobird and re-enter your credentials to refresh the co... ⇲

Drafts disappear

Fix: Check if the drafts are being saved in a different folder. Navigate to the 'Drafts' folder and see if they are stored there. OR If drafts... ⇲

Calendar items do not consistently show up

Fix: Ensure that your calendar settings are correctly configured in Twobird. Check if the calendar account is properly linked and synced. OR T... ⇲
 
Compatibility issue

No option to connect non-Gmail accounts

Fix: Check if Twobird has added support for non-Gmail accounts in recent updates. If not, consider using a different email app that supports a wi... ⇲
 
Login issue

Error when logging in with Microsoft Outlook

Fix: Double-check your login credentials for accuracy. Ensure that you are using the correct email address and password. OR Try resetting your... ⇲
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 Private Data Twobird collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data