fix problems on Hyper [iphone]

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—— Run into issues on Hyper? Get help pending when official support gets back to you!

Hyper: VTubers & AI Avatars
Info:
company: Hyper Online, Inc.
: https://hyper.online/
: hyper.online
Chat with our AI-based Hyper Support
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Bugs issue

hand capture is buggy

Fix: 1. Ensure that your hands are well-lit and clearly visible to the camera. Avoid shadows and obstructions. 2. Calibrate the hand capture fea... ⇲

facial capture inconsistencies

Fix: 1. Make sure your face is well-lit and that the camera is at eye level. Avoid backlighting and ensure your face is clearly visible. 2. Reca... ⇲

inconsistent emote functionality

Fix: 1. Restart the app to refresh the emote functionality. 2. Ensure that your device is updated to the latest software version. 3. Check if t... ⇲
 
Slow issue

laggy performance

Fix: 1. Close any background apps that may be consuming resources. Double-tap the home button and swipe up on apps to close them. 2. Restart you... ⇲
 
Customization issue

limited clothing options

Fix: 1. Explore the app's store or marketplace for any new clothing options that may have been added. 2. Participate in community events or chal... ⇲

limited options for AI interactions

Fix: 1. Explore the app's settings to see if there are any options to customize AI interactions. 2. Participate in community forums or groups to... ⇲

limited customization options for avatars

Fix: 1. Explore the app's store for any new customization options that may have been added. 2. Participate in community events or challenges tha... ⇲
 
Screen issue

inability to screen share

Fix: 1. Check if the app has a built-in screen sharing feature and ensure it is enabled in the settings. 2. Use third-party screen sharing apps... ⇲
 
Compatibility issue

issues with importing models

Fix: 1. Ensure that the models you are trying to import are in a compatible format as specified by the app. 2. Check the file size of the models... ⇲

difficulty streaming with certain devices

Fix: 1. Check the app's compatibility list to ensure your device is supported for streaming. 2. Ensure that your device's software is up to date... ⇲

lack of full body tracking

Fix: 1. Ensure that your camera is positioned correctly and that you are in a well-lit area. 2. Check if the app has any settings for enabling f... ⇲
 
Camera issue

camera tracking problems

Fix: 1. Ensure that the camera lens is clean and unobstructed. 2. Check your lighting conditions; ensure you are in a well-lit area with minimal... ⇲
 
Login issue

random sign-outs

Fix: 1. Ensure that your app is updated to the latest version, as updates may fix bugs related to sign-ins. 2. Check your internet connection; u... ⇲
 
Gameplay issue

limited engagement during live streams

Fix: 1. Promote your live streams on social media to attract more viewers. 2. Engage with your audience by asking questions and responding to co... ⇲

difficulty earning in-game currency

Fix: 1. Participate in daily challenges or events that reward in-game currency. 2. Engage with the community to learn tips and tricks for maximi... ⇲
 
Payments issue

high cost of some cosmetics

Fix: 1. Look for promotional events or discounts within the app that may reduce the cost of cosmetics. 2. Participate in in-game events or chall... ⇲
 
UI issue

no landscape mode for iPad

Fix: 1. Use the app in portrait mode as a temporary workaround. 2. Check for any updates to the app that may introduce landscape mode in the fut... ⇲
 
Audio issue

audio playback issues with media

Fix: 1. Check your device's volume settings and ensure that the app is not muted. 2. Restart the app to refresh audio playback. 3. Ensure that... ⇲
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 what users are saying
Good experience
89.9%

Neutral
5.2%

Bad experience
4.9%

~ from our NLP analysis of 10,500 combined software ratings.

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 Private Data Hyper collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Hyper Pro: $9.99 A suite of tools for professional Hyper users
  2. 50 Gems: $4.99 Gems used to purchase items.
  3. 10 Gems: $0.99 Gems used to purchase items.
  4. 150 Gems: $14.99 Gems used to purchase items.
  5. 345 Gems: $29.99 Gems used to purchase items.
  6. Hyper AI Plus: $12.99 Unlimited capacity, long-term memory, & more.
  7. 560 Gems: $49.99 Gems used to purchase items.
  8. 100 Coins (Gift): $0.99 A gift of 100 coins.
  9. Hyper Pro (Annual): $99.99 An annual subscription to Hyper Pro.
  10. 1300 Gems: $99.99 Gems used to purchase items.