fix problems on GraceChat [iphone]

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—— Run into issues on GraceChat? Get help pending when official support gets back to you!

GraceChat
Info:
company: AI FANTASY INC
: http://www.heyhru.com/contact-us
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Customization issue

Limited male skins

Fix: If you find the selection of male skins limited, check for any updates or patches that may have added new skins. Regularly updating the app... ⇲

Limited character options

Fix: If you find character options limited, check for any updates that may have added new characters. Regularly updating the app can provide acce... ⇲

Lack of avatar customization

Fix: If avatar customization options are limited, check for any updates that may have added new customization features. Regularly updating the ap... ⇲
 
Messages issue

Inability to delete messages or photos

Fix: Currently, if you cannot delete messages or photos, consider archiving them instead. This will remove them from your main view without perma... ⇲

No chat function in Lives

Fix: If there is no chat function during live sessions, check if there are any settings within the live feature that need to be enabled. Look for... ⇲
 
Crashes issue

Frequent app crashes

Fix: To reduce app crashes, ensure that you are using the latest version of GraceChat. Go to the App Store, search for GraceChat, and check for u... ⇲
 
Slow issue

Laggy performance even with good Wi-Fi

Fix: To improve performance, try restarting your iPhone. This can clear temporary files and free up memory, which may help the app run smoother.... ⇲

Slow and glitchy performance

Fix: To improve performance, try restarting your iPhone to clear temporary files and free up memory. This can help the app run smoother. OR En... ⇲
 
Account issue

Banning without explanation

Fix: If you find yourself banned without explanation, review the app's community guidelines to ensure you are not inadvertently violating any rul... ⇲

Account recovery issues

Fix: If you're having trouble recovering your account, ensure that you are using the correct email or phone number associated with your account.... ⇲
 
Support issue

Poor customer service

Fix: To improve your experience with customer service, try to be as detailed as possible when submitting a support request. Include screenshots a... ⇲
 
Privacy issue

Inappropriate content from users

Fix: To manage inappropriate content, use the reporting feature available in the app. Report any users or content that violate community guidelin... ⇲

Misleading age restrictions

Fix: If you find the age restrictions misleading, review the app's terms of service and community guidelines to understand the intended audience... ⇲

Random messaging from unknown users

Fix: To manage random messages, adjust your privacy settings to limit who can message you. Look for options to only allow messages from friends o... ⇲
 
Loading issue

Long loading times

Fix: To reduce loading times, ensure that your app is updated to the latest version. Updates often include performance improvements. OR Try cl... ⇲
 
Graphics issue

Low-quality graphics

Fix: If the graphics quality is low, check your app settings for any options related to graphics or performance. Adjusting these settings may imp... ⇲
 
Bugs issue

Bugs causing profile and friends list to disappear

Fix: If your profile or friends list disappears, try logging out and then logging back into the app. This can sometimes refresh your data and res... ⇲
 
Network issue

Network errors during login

Fix: If you encounter network errors during login, first check your internet connection. Try switching between Wi-Fi and mobile data to see if th... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.1%

Bad experience
9.1%

Neutral
5.9%

~ from our NLP analysis of 1,621 combined software ratings.

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 Private Data GraceChat collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Premium Subscription: $29.99 Unlimited matches, chats and premium features
  2. Monthly Premium Subscription: $19.99 Unlimited matches, chats and premium features
  3. Yearly Premium Subscription: $69.99 Unlimited matches, chats and premium features
  4. Monthly Premium Subscription: $24.99 Unlimited matches, chats and premium features
  5. 65 Coins: $0.99 65 Coins
  6. Yearly Premium Subscription: $44.99 Unlimited matches, chats and premium features
  7. Yearly Premium Subscription: $59.99 Unlimited matches, chats and premium features
  8. 6550 Coins: $99.99 6550 Coins
  9. 525 Coins: $7.99 525 Coins
  10. 199 Coins: $2.99 199 Coins