fix problems on Matter [iphone]

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—— Run into issues on Matter? Get help pending when official support gets back to you!

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company: Dig Wells, Inc.
: https://www.notion.so/Matter-Support-d891809a97c84917915602bebeb77fd0
: getmatter.com
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Features issue

RSS feature underperforms

Fix: 1. Check the RSS feed URLs for any errors or issues. Ensure they are correctly formatted and accessible. 2. Try refreshing the feed manually... ⇲

Limited feed processing

Fix: 1. Reduce the number of feeds you are subscribed to, as too many can slow down processing. 2. Try refreshing the feeds manually by pulling d... ⇲
 
Bugs issue

Inaccurate article titles

Fix: 1. Check the source of the articles. If the source is unreliable, consider using a different source for your articles. 2. Manually edit the... ⇲

Inconsistent PDF conversion

Fix: 1. Ensure that the articles you are converting to PDF are in a compatible format. 2. Try converting smaller articles or sections at a time t... ⇲
 
Compatibility issue

No Apple Vision Pro support

Fix: 1. While waiting for official support, consider using the app on your iPhone or iPad as an alternative. 2. Keep an eye on updates from Matte... ⇲
 
Parsing issue

Parsing issues with long tweets

Fix: 1. Try breaking down long tweets into shorter segments before saving them to Matter. 2. Use a third-party app to shorten or summarize long t... ⇲
 
Permissions issue

Locked features without warning

Fix: 1. Review the app's subscription details to understand which features are locked and what is required to unlock them. 2. Check for any updat... ⇲
 
Payments issue

High subscription cost

Fix: 1. Review the subscription options to see if there are any lower-cost plans or promotions available. 2. Consider using the app's free trial... ⇲
 
Customization issue

Lack of user metadata editing

Fix: 1. Check the app settings to see if there are any options for editing user metadata. 2. If editing is not available, consider providing feed... ⇲

No sorting options for queue

Fix: 1. Manually organize your queue by dragging and dropping articles if the app allows it. 2. Check the app settings for any sorting options th... ⇲

Highlighting requires manual notes

Fix: 1. Use the app's note-taking feature to create highlights and notes simultaneously. 2. Consider using a separate note-taking app to keep tra... ⇲
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  1. Data Linked to You: The following data may be collected and linked to your identity:
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    • User Content
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    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts

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