fix problems on Pocket [iphone]

—— Run into issues on Pocket? Get help pending when official support gets back to you!

Pocket: Stay Informed

Info:

company: Mozilla

: http://help.getpocket.com

: getpocket.com

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🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Crashes frequently

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. An outdated O... »»

19% of users had this problem

Offline content rarely works

Fix: Ensure that you have downloaded articles for offline reading. Open the article and look for the download option (usually represented by a do... »»

19% of users had this problem

Audio issue

Inconsistent audio options

Fix: Check the audio settings in the app to ensure that they are configured correctly. Look for options related to playback speed and voice selec... »»

Text to speech function is unreliable

Fix: Try adjusting the speech settings in your iPhone. Go to Settings > Accessibility > Spoken Content and ensure that the options are set correc... »»

Inability to follow along with text while listening

Fix: Try using a different text-to-speech app that allows for synchronized reading. You can copy the text from Pocket and paste it into the other... »»

UI issue

Titles often appear as greyed out URLs

Fix: Try refreshing the app or logging out and back in to see if the titles update correctly. Sometimes, a simple refresh can resolve display iss... »»

User interface is cluttered

Fix: Customize your view settings within the app. Look for options to change the layout or hide certain elements to create a cleaner interface.... »»

Settings issue

Difficulties with tagging articles

Fix: Take time to create a tagging system that works for you. Use consistent keywords and avoid overly complex tags to make searching easier. O... »»

Compatibility issue

Poor integration with Apple’s OS

Fix: Ensure that Pocket is updated to the latest version available in the App Store. Sometimes, integration issues can be resolved with updates t... »»

Slow issue

App is slow and glitchy

Fix: Clear the app cache by deleting and reinstalling Pocket. This can help remove any corrupted data that may be causing the app to slow down. M... »»

Search issue

Tag search function is ineffective

Fix: Try re-tagging your articles to ensure that they are categorized correctly. Sometimes, tags can become disorganized, making searches ineffec... »»

Updates issue

Missing features after updates

Fix: Check the update notes in the App Store to see if the features you are missing have been moved or renamed. Sometimes, features are restructu... »»

Bugs issue

Bulk delete function is broken

Fix: Try deleting articles one by one as a temporary workaround. This can be tedious but will allow you to manage your saved articles until the b... »»

Payments issue

Subscription pricing is high

Fix: Evaluate your usage of the app and consider whether the premium features are necessary for you. If not, stick with the free version and util... »»

Downloads issue

Error messages when downloading files

Fix: Check your internet connection to ensure it is stable. A weak connection can lead to download errors. Try switching between Wi-Fi and cellul... »»

Customization issue

Lack of customizable sharing options

Fix: Explore the sharing settings within the app. Look for options to connect to other apps or services that you use frequently for sharing conte... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.2%

Bad experience

3.9%

Neutral

1.8%

~ from our NLP analysis of 25,082 combined software ratings.

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Private Data Pocket collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Pocket Premium: $4.99 Upgrade Pocket: Permanent Library: Keeps a permanent copy of what you save so it’s always accessible, even if it disappears from the web Powerful Search: Full-text, topics and more Suggested Tags: Delivers personalized tag suggestions when editing
Pocket Premium: $44.99 Upgrade Pocket: Permanent Library: Keeps a permanent copy of what you save so it’s always accessible, even if it disappears from the web Powerful Search: Full-text, topics and more Suggested Tags: Delivers personalized tag suggestions when editing