fix problems on Hawaiian Airlines [iphone]

—— Run into issues on Hawaiian Airlines? Get help pending when official support gets back to you!

Hawaiian Airlines

Info:

company: Hawaiian Airlines, Inc.

: https://www.hawaiianairlines.com/app/support

: www.hawaiianairlines.com

Chat with our AI-based Hawaiian Airlines Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

In-Flight entertainment not accessible offline

Fix: Check if the app has an option to download content for offline viewing before your flight. If available, navigate to the entertainment secti... »»

App sometimes fails to display all reservations

Fix: Ensure that you are logged into the correct account associated with your reservations. If you have multiple accounts, try logging out and lo... »»

Fix: Double-check that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature... »»

UI issue

App automatically starts password with uppercase

Fix: When entering your password, ensure that the Caps Lock key is not activated on your keyboard. If the app automatically capitalizes the first... »»

Redirects to website for basic tasks

Fix: Check if there are app updates available that may improve functionality and reduce the need for redirects. Update the app through the App St... »»

App unusable in landscape mode

Fix: Check your device settings to ensure that the app is allowed to rotate. Go to Settings > Display & Brightness and ensure that rotation lock... »»

Compatibility issue

Website is dysfunctional

Fix: Clear your browser cache and cookies, as this can often resolve issues with website functionality. Go to your browser settings, find the pri... »»

Account issue

App does not remember user information

Fix: Check the app settings to see if there is an option to save login information. If available, enable this feature to allow the app to remembe... »»

Inability to view mileage statement

Fix: Log into your account on the airline's website instead of the app, as the website may provide more detailed information about your mileage s... »»

Payments issue

Payment process for bags is cumbersome

Fix: Before your flight, log into the app and navigate to the baggage section to prepay for your bags. This can often streamline the process and... »»

Bugs issue

Frequent bugs when editing reservations

Fix: Try editing your reservation during off-peak hours when the app may be less busy. If the app continues to have bugs, consider using the webs... »»

Crashes issue

App crashes during check-in

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that cause crashes. Check the App Store for any available u... »»

Notifications issue

False notifications about flight status

Fix: Check your notification settings within the app to ensure they are configured correctly. You may want to disable notifications and re-enable... »»

Performance issue

Inconsistent app performance

Fix: Regularly clear the app's cache and data to improve performance. Go to your device settings, find the app, and select the option to clear ca... »»

Updates issue

App requires constant updates

Fix: Enable automatic updates in your device settings to ensure the app updates without manual intervention. Go to Settings > App Store > App Upd... »»

Gameplay issue

Limited food options on flights

Fix: Check the airline's website or app for a menu of available food options before your flight. You may be able to pre-order meals if available.... »»

Support issue

Customer service response times are long

Fix: Utilize the app's FAQ or help section for immediate answers to common questions, which can save time instead of waiting for customer service... »»

Loading issue

Difficulty checking in via app or website

Fix: Ensure that you are using the correct flight details and that your reservation is confirmed. Double-check your booking reference and persona... »»

Freezing issue

App freezes and shows error messages

Fix: Force close the app and restart it. On an iPhone, swipe up from the bottom of the screen and swipe the app off the screen to close it comple... »»

Network issue

No Wi-Fi on some flights

Fix: Check the airline's website or app for information on which flights offer Wi-Fi service. If your flight does not have Wi-Fi, consider downlo... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.4%

Bad experience

2.9%

Neutral

1.7%

~ from our NLP analysis of 259,037 combined software ratings.

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Private Data Hawaiian Airlines collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Browsing History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location