fix problems on CycleGo [iphone]

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—— Run into issues on CycleGo? Get help pending when official support gets back to you!

CycleGo: Cycling, Rowing & Run
Info:
company: Sierra Chica Software SL
: https://www.sierrachica.com
: www.sierrachica.com
Chat with our AI-based CycleGo Support
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Gameplay issue

No first-person view option

Fix: While the app may not have a first-person view, you can simulate a similar experience by adjusting the camera angle in the settings if such... ⇲
 
Syncing issue

Limited syncing between devices

Fix: Ensure that you are logged into the same account on all devices. Check the app settings to confirm that syncing is enabled. If syncing is no... ⇲
 
Crashes issue

Crashes on older iOS versions

Fix: Check if there is an update available for the app in the App Store. Developers often release updates to fix bugs and improve compatibility w... ⇲
 
Payments issue

Automatic billing without notification

Fix: Review your subscription settings within the app. Look for any options related to billing notifications or reminders. If available, enable t... ⇲

Some workouts require payment

Fix: Review the app's free workout offerings and plan your workouts around those. Many apps provide a selection of free workouts that can still b... ⇲
 
Compatibility issue

Lack of connection to certain sensors

Fix: Check the app's compatibility list to ensure that the sensors you want to connect are supported. If they are, make sure Bluetooth is enabled... ⇲
 
UI issue

Graphics may not appeal to all users

Fix: Explore the app settings to see if there are any options to customize the graphics or themes. Some apps allow users to change the appearance... ⇲
 
Updates issue

Music playlist needs regular updates

Fix: Check if the app has a feature to connect to your music library or streaming services. If so, regularly update your playlists there to keep... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.1%

Neutral
4.8%

Bad experience
2.1%

~ from our NLP analysis of 799 combined software ratings.

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 Private Data CycleGo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Premium: $9.99 One month of access to all workouts
  2. Premium: $47.90 12 months of access to all workouts
  3. Lifetime Membership: $99.00 Enjoy unlimited access to CycleGo forever!
  4. Premium: $41.95 6 months of access to all workouts