fix problems on Rapidus Driver [iphone]

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—— Run into issues on Rapidus Driver? Get help pending when official support gets back to you!

Rapidus Driver: Deliver & Earn
Info:
company: Rapidus Inc
: https://rapidus.freshdesk.com
: www.rapidus.com
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Settings issue

settings page shows 'coming soon'

Fix: 1. Wait for updates: This may be a temporary issue. Keep the app updated to see if the settings become available in future releases. 2. Chec... ⇲
 
Compatibility issue

redirects to iTunes store instead of App Store

Fix: 1. Check your links: Ensure you are using the correct links to access the app. If you are redirected, try searching for the app directly in... ⇲
 
Notifications issue

sends push notifications when not logged in

Fix: 1. Adjust notification settings: Go to Settings > Notifications > Rapidus Driver and turn off notifications. 2. Log in to the app: Sometimes... ⇲

multiple notifications for the same order

Fix: 1. Adjust notification settings: Go to Settings > Notifications > Rapidus Driver and customize your notification preferences. 2. Log out and... ⇲
 
Permissions issue

requires location access when not in use

Fix: 1. Change location settings: Go to Settings > Privacy > Location Services > Rapidus Driver and select 'While Using the App' instead of 'Alwa... ⇲
 
UI issue

difficult to select orders

Fix: 1. Refresh the order list: Pull down on the order list to refresh it, which may help in making orders selectable. 2. Restart the app: Close... ⇲
 
Payments issue

payment issues

Fix: 1. Verify payment information: Check your payment settings in the app to ensure all information is correct. 2. Contact your bank: Sometimes... ⇲

cancellations without compensation

Fix: 1. Review cancellation policy: Check the app's terms of service to understand the cancellation policy. 2. Document your cases: Keep a record... ⇲
 
Crashes issue

Rapidus Driver doesn't stay open

Fix: 1. Restart your device: Sometimes a simple restart can resolve app stability issues. 2. Check for updates: Ensure the app is updated to the... ⇲

frequent app crashes

Fix: 1. Update the app: Go to the App Store and check for updates. 2. Reinstall the app: Delete and reinstall the app to clear any corrupted file... ⇲
 
Support issue

no customer support response

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the website for common issues and solutions. 2. Use alternative contact methods:... ⇲

lack of communication from support

Fix: 1. Use alternative contact methods: If available, try reaching out through social media or other channels for support. 2. Document your inqu... ⇲
 
Network issue

no deliveries available in some areas

Fix: 1. Check your location settings: Ensure your location is set correctly in the app. 2. Expand your search area: If possible, try to select a... ⇲
 
Login issue

inability to log in

Fix: 1. Reset your password: Use the 'Forgot Password' feature to reset your login credentials. 2. Check for app updates: Ensure you are using th... ⇲
 
Bugs issue

earnings not showing up

Fix: 1. Refresh the earnings page: Pull down to refresh the earnings section in the app. 2. Check for updates: Ensure the app is updated to the l... ⇲

inconsistent order visibility

Fix: 1. Refresh the order list: Pull down to refresh the order list in the app. 2. Check for updates: Ensure you have the latest version of the a... ⇲
 
Freezing issue

Rapidus Driver freezes and closes

Fix: 1. Restart your device: A simple restart can often resolve freezing issues. 2. Clear app cache: If the option is available, clear the app's... ⇲
 
Slow issue

long wait times for deliveries

Fix: 1. Check peak hours: Avoid using the app during peak hours when demand is high, as this can lead to longer wait times. 2. Try different loca... ⇲
 
Registration issue

no activation after document submission

Fix: 1. Check submission status: Look for any confirmation messages or emails regarding your document submission. 2. Resubmit documents: If you h... ⇲
 
Security issue

stolen earnings

Fix: 1. Review your account activity: Check for any unauthorized transactions or changes. 2. Change your password: Immediately change your passwo... ⇲
 
Search issue

no deliveries after weeks of searching

Fix: 1. Check your location settings: Ensure your location is set correctly in the app. 2. Expand your search area: If possible, try to select a... ⇲
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 what users are saying
Bad experience
54.1%

Good experience
34.7%

Neutral
11.2%

~ from our NLP analysis of 98 combined software ratings.

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 Private Data Rapidus Driver collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics