fix problems on Cinnabon [iphone]

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—— Run into issues on Cinnabon? Get help pending when official support gets back to you!

Cinnabon
Info:
company: Cinnabon® Franchisor SPV LLC.
: https://www.inmoment.com/websurvey/2/execute?_s=3edff87b-9ca7-4814-928d-a1f65f4d6824#!/1
: www.cinnabon.com
Chat with our AI-based Cinnabon Support
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Payments issue

Refund process is unresponsive

Fix: Check the app for a 'Help' or 'Support' section where you can submit a refund request. Make sure to provide all necessary details, including... ⇲
 
Search issue

Inaccurate location search

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Cinnabon, and check if an update is available. Update... ⇲
 
Updates issue

Expired rewards and coupons

Fix: Regularly check the expiration dates of your rewards and coupons in the app. If you notice an expired reward that you believe should still b... ⇲

Time-sensitive rewards are impractical

Fix: Set reminders on your phone for when rewards are about to expire. This can help you remember to use them before they become invalid. OR I... ⇲
 
Account issue

Password recovery fails

Fix: Ensure that you are entering the correct email address associated with your account. Check your spam or junk folder for the password recover... ⇲
 
Bugs issue

Receipt scanning issues

Fix: Make sure you are using the latest version of the app, as updates may fix scanning issues. Also, ensure that your camera lens is clean and u... ⇲

Cinnabon indicates store is closed when it is open

Fix: Verify the store hours on the Cinnabon website or by calling the store directly. Sometimes, app data may not be updated in real-time. OR... ⇲
 
UI issue

Missing size selection option

Fix: Check if the item you are trying to order has size options available. Some items may not have size selections, so ensure you are looking at... ⇲

Poor app design

Fix: Explore the app's settings to customize your experience. Sometimes, adjusting settings can improve usability. OR If you find certain feat... ⇲
 
Compatibility issue

Limited app functionality

Fix: Explore the app settings to see if there are any features that need to be enabled. Sometimes, certain functionalities are hidden in the sett... ⇲

Cinnabon only works in a few locations

Fix: Check the app's location settings and ensure that you have allowed it to access your location. This can help the app show more available loc... ⇲
 
Permissions issue

Cinnabon does not allow in-store coupon use

Fix: Check the app for any specific instructions on how to use coupons in-store. Some apps require you to generate a barcode or code to show at c... ⇲
 
Support issue

Inconsistent customer service experiences

Fix: Document your interactions with customer service, including dates, times, and the nature of your inquiries. This can help you track patterns... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.1%

Bad experience
3.6%

Neutral
2.3%

~ from our NLP analysis of 3,844 combined software ratings.

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 Private Data Cinnabon collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics