fix problems on Cleanfox [iphone]

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—— Run into issues on Cleanfox? Get help pending when official support gets back to you!

Cleanfox - Mail & Spam Cleaner
Info:
company: FOXINTEL
: https://www.cleanfox.io/#privacy
: www.cleanfox.io
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Settings issue
No option to keep current emails while unsubscribing

Fix: Before unsubscribing, manually save important emails by moving them to a separate folder in your email client. This way, you can unsubscribe... ⇲
Limited to deleting newsletters only

Fix: If you want to delete more than just newsletters, manually review your inbox and use filters in your email client to manage other types of e... ⇲
 
Bugs issue
Deletes all emails from a sender without exceptions

Fix: To avoid losing important emails, create a filter in your email client that automatically moves emails from specific senders to a designated... ⇲
Emails not actually removed from mailbox

Fix: Check your email client’s settings to ensure that Cleanfox has the necessary permissions to delete emails. Sometimes, permissions can preven... ⇲
 
Syncing issue
Cleanfox does not continuously monitor mailbox

Fix: Set a reminder to manually check the app at regular intervals to ensure your mailbox is being monitored. This can help you stay on top of sp... ⇲
Inability to refresh for new spam

Fix: Manually refresh the app by pulling down on the screen to check for new spam. This can sometimes trigger a refresh if the automatic refresh... ⇲
 
Crashes issue
Cleanfox crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Cleanfox, and check for updates. Updates often fix bu... ⇲
 
Slow issue
Slow scanning process

Fix: Try closing other apps running in the background to free up system resources, which may speed up the scanning process. OR Ensure you have... ⇲
 
Security issue
Requires two-factor authentication for Gmail

Fix: If you prefer not to use two-factor authentication, consider creating an app password specifically for Cleanfox. Go to your Google Account s... ⇲
 
Freezing issue
Cleanfox freezes during setup

Fix: Ensure your device has enough storage space available. Go to Settings > General > iPhone Storage and check for available space. Freeing up s... ⇲
 
UI issue
No visual preview of emails on swipe screen

Fix: If you need to see email previews, consider using your email client to review emails before using Cleanfox. This way, you can decide which e... ⇲
No undo button for accidental swipes

Fix: To prevent accidental swipes, take your time when using the app and double-check before swiping. You can also use the email client to manage... ⇲
No clear indication of what has been deleted

Fix: Keep a log of emails you choose to delete or unsubscribe from. This can help you track what has been removed from your mailbox. OR After... ⇲
 
Compatibility issue
Cleanfox does not work with certain email extensions

Fix: Check the app's documentation or website for a list of supported email providers and extensions. If your email is not supported, consider us... ⇲
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 what users are saying
Good experience
95.8%

Bad experience
3.0%

Neutral
1.2%

~ from our NLP analysis of 21,515 combined software ratings.

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 Private Data Cleanfox collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Browsing History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics