fix problems on First Nat [iphone]

—— Run into issues on First Nat ? Get help pending when official support gets back to you!

First Nat Mobile App

Info:

company: First National Bank (VA)

: https://www.1stnatbk.com/contact-us

: www.1stnatbk.com

Chat with our AI-based First Nat Support

🛠️ Common First Nat Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

First Nat crashes frequently

Fix: 1. Restart the App: Close the First Nat Mobile App completely by swiping it away from the app switcher. Then, reopen the app to see if the i... ⇲

Issues with Zelle integration

Fix: 1. Ensure Zelle is Set Up: Open the First Nat Mobile App, navigate to the Zelle section, and ensure that your account is properly linked. If... ⇲

Account issue

Locks users out

Fix: 1. Reset Password: If you are locked out, use the 'Forgot Password' option on the login screen to reset your password. Follow the prompts to... ⇲

Inaccurate account balance

Fix: 1. Refresh the App: Pull down on the account balance screen to refresh the data. This can help update the balance to reflect recent transact... ⇲

Security issue

Face ID disabled

Fix: 1. Enable Face ID in Settings: Go to Settings > Face ID & Passcode, and ensure that Face ID is enabled for the First Nat Mobile App. If it i... ⇲

Payments issue

Pending charges posted late

Fix: 1. Check Transaction History: Regularly check your transaction history in the app to monitor pending charges. Sometimes, delays are due to t... ⇲

Updates issue

Update prompts without available updates

Fix: 1. Restart the App: Close the app completely and reopen it to see if the update prompt disappears. 2. Check App Store: Go to the App Store... ⇲

Login issues requiring website access

Fix: 1. Reset Password: If you are having trouble logging in, use the 'Forgot Password' option to reset your password. Follow the instructions se... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.3%

Bad experience

1.5%

Neutral

1.2%

~ from our NLP analysis of 1,064 combined software ratings.

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Private Data First Nat collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics