fix problems on FNB [iphone]

—— Run into issues on FNB ? Get help pending when official support gets back to you!

FNB Mobile Banking

Info:

company: First National Bank, Ames/Ankeny

: https://www.FNB247.com

: www.FNB247.com

Chat with our AI-based FNB Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Camera issues with mobile deposits

Fix: Ensure that your camera lens is clean and unobstructed. Sometimes dirt or smudges can affect the quality of the image captured. Use a microf... »»

Invalid credentials error

Fix: Double-check your username and password for any typos. Ensure that Caps Lock is not on, as passwords are case-sensitive. If you have forgott... »»

Bugs issue

App unusable due to errors

Fix: Try closing the app completely and then reopening it. On an iPhone, swipe up from the bottom of the screen (or double-click the Home button)... »»

Camera issue

Difficulty capturing back of check

Fix: Ensure you are in a well-lit area when capturing the check. Poor lighting can make it difficult for the camera to focus and capture a clear... »»

Payments issue

Cannot edit bill payments

Fix: Check if the bill payment is still pending. Some apps do not allow edits to payments that are already scheduled. If it is pending, try delet... »»

UI issue

Lack of landscape mode support

Fix: While the app may not support landscape mode, you can try rotating your device to see if it automatically adjusts. Some apps may not officia... »»

Navigation requires going back or home

Fix: Familiarize yourself with the app's navigation layout. Many apps have a 'Back' button or a home icon that can help you navigate more efficie... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.6%

Bad experience

3.3%

Neutral

2.0%

~ from our NLP analysis of 841 combined software ratings.

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Private Data FNB collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location