fix problems on Tpg [iphone]

—— Run into issues on Tpg? Get help pending when official support gets back to you!

tpg

Info:

company: Transports publics genevois

: http://www.tpg.ch/fr/service-clients/info-mobilite-unireso/index.php

Chat with our AI-based tpg Support

🛠️ Common tpg Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Nearby option doesn't work

Fix: Ensure that location services are enabled for the TPG app. Go to your iPhone's Settings > Privacy > Location Services, and make sure that Lo... ⇲

Unskippable ads

Fix: Check if there is a premium version of the TPG app available for purchase. Upgrading to a premium version often removes ads. Look in the app... ⇲

Search issue

No itinerary found

Fix: Ensure that you have entered the correct departure and arrival locations. Double-check spelling and ensure that the locations are recognized... ⇲

Crashes issue

Frequent crashes

Fix: Update the app to the latest version. Go to the App Store, search for TPG, and see if an update is available. Updating can fix bugs that cau... ⇲

Updates issue

Lack of improvement

Fix: Check for updates regularly. Developers often release updates that improve app performance and fix bugs. Enable automatic updates in the App... ⇲

Customization issue

Cannot sort by next arrival

Fix: Look for sorting options within the itinerary or trip planning section of the app. There may be a filter or sort button that allows you to c... ⇲

Glitches issue

Bizarre trip planner suggestions

Fix: Double-check your input for the trip planner. Ensure that you are entering the correct starting point and destination. Sometimes, minor typo... ⇲

UI issue

Confusing interface

Fix: Take some time to explore the app's features. Familiarize yourself with the layout and available options. Look for a help or tutorial sectio... ⇲

Poor navigation for bus stops

Fix: Use the map feature within the app to locate bus stops. Zoom in on the map to see more details about nearby stops and their routes. OR If... ⇲

Missing refresh icon

Fix: Try pulling down on the screen in the itinerary or trip planning section. This gesture often refreshes the content in many apps, including T... ⇲

Network issue

Service not available

Fix: Check the app's service area. Ensure that you are within a region where TPG operates. If you are outside the service area, the app may not f... ⇲

Loading issue

Slow loading itineraries

Fix: Ensure you have a stable internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if it improves loadin... ⇲

Settings issue

Lack of quai number information

Fix: Check if there are any settings within the app that allow you to enable or display quai numbers. Sometimes, this information can be toggled... ⇲

Performance issue

Inconsistent performance

Fix: Regularly update the app to ensure you have the latest performance improvements and bug fixes. Check the App Store for updates frequently.... ⇲

Features issue

Limited functionalities

Fix: Explore the app's settings to see if there are any features that can be enabled or adjusted to enhance functionality. Sometimes, options are... ⇲