A. 1. Check the file format you are trying to import. Ensure it is supported by Showbie (e.g., PDF, DOCX). 2. Try importing files from a different source, such as iCloud Drive or Dropbox, to see if the issue is with the original file location.

B. 1. If you encounter an error, try renaming the file to a simpler name without special characters and attempt the import again. 2. Ensure that the file size is not too large; if it is, consider compressing the file before importing.