fix problems on MyRacehorse [iphone]

—— Run into issues on MyRacehorse? Get help pending when official support gets back to you!

MyRacehorse

Info:

company: Experiential Squared, Inc.

: https://myracehorse.com/index.php/about/

: myracehorse.com

Chat with our AI-based MyRacehorse Support

🛠️ Common MyRacehorse Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MyRacehorse is still being fixed

Fix: Check for updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if MyRacehorse has... ⇲

Cannot get the listing of horses racing each day

Fix: Ensure you have a stable internet connection. Check your Wi-Fi or cellular data settings to confirm you are connected. If the connection is... ⇲

Customization issue

One-way app with no input from share owners

Fix: Check for any community forums or social media groups related to MyRacehorse. Engaging with other users may provide insights or alternative... ⇲

Difficult to log in to account

Fix: Reset your password. On the login screen, select 'Forgot Password?' and follow the prompts to reset it. Ensure you check your email for the... ⇲

Frustrating user experience with login issues

Fix: Ensure your app is updated to the latest version as updates often include bug fixes that can resolve login issues. OR Try using a differe... ⇲

UI issue

MyRacehorse fails to display owned horses

Fix: Refresh the app. Close the app completely by swiping it away from the app switcher, then reopen it to see if the issue resolves itself. OR... ⇲

Bugs issue

Not profitable

Fix: Review your investment strategy. Take time to analyze the performance of your horses and consider diversifying your investments if possible.... ⇲

Ads issue

Horses often placed for advertisement

Fix: Stay updated on the app's announcements. Regularly check for updates or news regarding horse placements and advertisements to understand the... ⇲

Account issue

Users feel they do not actually own anything

Fix: Review the terms of ownership within the app. Familiarize yourself with what ownership entails in MyRacehorse to better understand your stak... ⇲

Support issue

Poor customer service after payment

Fix: Document your issues. Keep a record of your communications with customer service, including dates and details, to help escalate your concern... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

74.3%

Bad experience

18.8%

Neutral

6.9%

~ from our NLP analysis of 101 combined software ratings.

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Private Data MyRacehorse collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics