fix problems on EatStreet Local Food Delivery [iphone]

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—— Run into issues on EatStreet Local Food Delivery? Get help pending when official support gets back to you!

EatStreet Local Food Delivery
Info:
company: EatStreet
: http://eatstreet.com/contact
: eatstreet.com
Chat with our AI-based EatStreet Local Food Delivery Support
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Bugs issue

Incorrect orders delivered

Fix: Double-check your order before finalizing it in the app. Make sure to review the items and any special instructions. If you receive the wron... ⇲

Coupons often do not work

Fix: Before applying a coupon, check the terms and conditions to ensure it is valid for your order. Some coupons may have restrictions on certain... ⇲

Restaurants listed as open but are closed

Fix: Before placing an order, call the restaurant directly to confirm their hours of operation. This can save you time and frustration if they ar... ⇲

Inaccurate restaurant menus

Fix: Before ordering, check the restaurant's official website or call them to confirm menu items and prices, as these may differ from what is lis... ⇲
 
Support issue

Poor customer service response

Fix: Use the in-app chat feature for immediate assistance, as it may provide quicker responses than email. Be clear and concise about your issue... ⇲

Difficulties in contacting support

Fix: Use the in-app help section to find FAQs that may address your issue. This can save time compared to waiting for a response from support.... ⇲
 
Payments issue

Refunds take too long

Fix: Keep a record of your refund request, including dates and any correspondence. This can help you follow up more effectively if the refund tak... ⇲

High delivery fees

Fix: Consider ordering during promotional periods when delivery fees may be reduced or waived. Check the app for any ongoing promotions. OR If... ⇲

Multiple charges without authorization

Fix: Check your order history in the app to verify the charges. If you see unauthorized charges, take screenshots for your records. OR Contact... ⇲
 
Crashes issue

EatStreet Local Food Delivery crashes or freezes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for EatStreet, and check for any available updates. Updat... ⇲
 
Tracking issue

Limited tracking of orders

Fix: Check if the app has a 'Track My Order' feature. If it does, make sure you are using it correctly. If tracking is not available, consider as... ⇲
 
Privacy issue

Drivers leave food unattended

Fix: When placing your order, add delivery instructions specifying where you would like the food to be left, such as at the front door or with a... ⇲
 
Account issue

Account lockout issues

Fix: If you are locked out of your account, use the 'Forgot Password' feature to reset your password. Make sure to check your email for the reset... ⇲
 
Accountability issue

Lack of accountability for errors

Fix: Document any errors with photos and receipts, and report them through the app's support feature. This can help establish a record of issues... ⇲
 
Notifications issue

Delayed order confirmations

Fix: If you do not receive an order confirmation within a reasonable time, check your email's spam folder to ensure it did not get filtered incor... ⇲
 
Settings issue

No option to cancel orders easily

Fix: Before placing an order, review the cancellation policy in the app to understand your options. If you need to cancel, do so as soon as possi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.0%

Bad experience
3.5%

Neutral
2.5%

~ from our NLP analysis of 30,348 combined software ratings.

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 Private Data EatStreet Local Food Delivery collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics