fix problems on SALT [iphone]

—— Run into issues on SALT? Get help pending when official support gets back to you!

SALT - Christian Dating App

Info:

company: SALT Group Ltd.

: https://www.be-salt.com

Chat with our AI-based SALT Support

🛠️ Common SALT Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited profile visibility without premium

Fix: To increase your profile visibility without paying for premium, consider optimizing your profile. Use high-quality photos, write a compellin... ⇲

High subscription costs

Fix: Evaluate the features you truly need from the premium subscription. If you find that you can manage without certain features, consider stick... ⇲

Customization issue

No filtering options without premium

Fix: Use the search function to manually filter profiles based on your preferences. While it may not be as efficient as premium filters, you can... ⇲

Age filter stops at 55+

Fix: If you are looking for matches outside the age range, consider broadening your search criteria to include profiles that may not fit your ide... ⇲

No height preference filter

Fix: When browsing profiles, take note of users' heights if they are listed in their bios. You can manually filter your matches based on this inf... ⇲

Privacy issue

Limited daily profile views

Fix: To maximize your daily profile views, try logging in at different times of the day. User activity can vary, and you may find more profiles t... ⇲

Security issue

No verification process for profiles

Fix: Be cautious when interacting with profiles that seem suspicious. Look for signs of authenticity, such as detailed bios and multiple photos.... ⇲

UI issue

Racist prompt in profile setup

Fix: If you encounter a prompt that seems inappropriate, you can choose to skip it or select an alternative that aligns with your values. Focus o... ⇲

Payments issue

Inability to see previously viewed profiles without payment

Fix: Keep a personal log of profiles you are interested in. You can take screenshots or write down usernames to revisit them later without needin... ⇲

Limited options for personal preferences without payment

Fix: Focus on creating a detailed profile that highlights your interests and preferences. This can help attract users who share similar values wi... ⇲

No trial period for premium features

Fix: Consider subscribing for a short period to test the premium features. If you find them beneficial, you can continue; if not, you can cancel... ⇲

Limited communication options without premium

Fix: Utilize any available free messaging features to connect with users. Be proactive in starting conversations to maximize your communication o... ⇲

Network issue

Lack of user base leading to fewer matches

Fix: Expand your search radius to include users from nearby areas. This can increase the number of potential matches you see. OR Participate i... ⇲

Compatibility issue

Inconsistent user quality

Fix: Be selective in whom you engage with. Take time to read profiles thoroughly and choose to interact with users who seem genuine and aligned w... ⇲

Marketing issue

Poor marketing leading to low user awareness

Fix: Share your experiences with the app on social media or in relevant online communities to help raise awareness and attract more users. OR... ⇲

Registration issue

Difficulties in profile setup due to strict criteria

Fix: Take your time to carefully read the criteria and prepare your information in advance. Draft your profile in a separate document to ensure y... ⇲