fix problems on EDate [iphone]

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—— Run into issues on EDate? Get help pending when official support gets back to you!

eDate: Spin A Date
Info:
company: Mate1 Social Enterprises Inc
: https://www.edate.com
: www.edate.com
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Payments issue

Messaging feature changes to premium only

Fix: 1. Review the app's subscription options to understand the features available to free versus premium users. Go to the settings or subscripti... ⇲

Subscription charges not reflected

Fix: 1. Check your subscription status in the app settings. Go to Settings > Account > Subscription to see if your payment has been processed. 2.... ⇲

Unclear subscription activation process

Fix: 1. Review the app's subscription options in the settings to understand the activation process. Go to Settings > Account > Subscription for d... ⇲
 
Security issue

High number of bots and fake accounts

Fix: 1. Report suspicious accounts directly through the app. Go to the profile of the suspected bot or fake account and select the option to repo... ⇲

Scammers prevalent on the platform

Fix: 1. Report any suspicious accounts immediately through the app. Go to the profile of the suspected scammer and select the option to report. 2... ⇲
 
Downloads issue

Inability to download pictures

Fix: 1. Check the app settings to see if there are any restrictions on downloading images. Go to Settings > Privacy and ensure that the app has p... ⇲
 
Customization issue

Profile editing issues

Fix: 1. Ensure you are using the latest version of the app. Update if necessary. 2. Try logging out and back into your account to refresh your se... ⇲
 
Gameplay issue

Inconsistent spin availability

Fix: 1. Check for any scheduled maintenance or updates from the app that may affect spin availability. 2. Ensure you are using the latest version... ⇲
 
Account issue

Account lockout issues

Fix: 1. Ensure you are entering the correct password. If you have forgotten it, use the 'Forgot Password' feature to reset it. 2. Check if your a... ⇲

Frequent account closures

Fix: 1. Review the app's terms of service to ensure you are not inadvertently violating any rules. 2. Ensure your profile is complete and does no... ⇲
 
Messages issue

Delayed message delivery

Fix: 1. Check your internet connection. Ensure you have a stable Wi-Fi or cellular data connection. 2. Restart the app to refresh its connection.... ⇲
 
Uploads issue

Inability to upload photos

Fix: 1. Check the app permissions in your device settings. Go to Settings > Privacy > Photos and ensure eDate: Spin A Date has access to your pho... ⇲
 
Support issue

Poor customer support response

Fix: 1. Check the app for any FAQs or help sections that may address your issue. 2. Try reaching out through multiple channels if available, such... ⇲
 
Bugs issue

Frequent app errors

Fix: 1. Ensure you are using the latest version of the app. Update if necessary. 2. Clear the app cache by going to Settings > General > iPhone S... ⇲
 
Search issue

Limited local matches

Fix: 1. Adjust your search settings to widen your search radius. Go to the search section and increase the distance parameter. 2. Engage with use... ⇲
 
Login issue

Inability to log in despite correct password

Fix: 1. Ensure you are entering the correct email and password. Check for any typos or case sensitivity. 2. Use the 'Forgot Password' feature to... ⇲
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 what users are saying
Good experience
84.5%

Neutral
10.5%

Bad experience
5.0%

~ from our NLP analysis of 12,455 combined software ratings.

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 Private Data eDate collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Usage Data
    • Sensitive Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1 Week Subscription: $9.99 1 Week Premium Subscription - Standard
  2. 1 Month Subscription: $29.99 1 Month Premium Subscription - Standard
  3. 3 Month Subscription: $59.99 3 Month Premium Subscription - Standard
  4. 6 Month Subscription: $79.99 6 Month Premium Subscription - Standard