fix problems on Match Dating App [iphone]

—— Run into issues on Match Dating App? Get help pending when official support gets back to you!

Match Dating App: Chat & Meet

Info:

company: Match Group Americas, LLC

: https://help.match.com/

: www.match.com

Chat with our AI-based Match Dating App Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Frequent account terminations without explanation

Fix: Review the app's terms of service and community guidelines to ensure compliance. Make sure your profile and interactions align with these ru... »»

18% of users had this problem

Limited matches in smaller areas

Fix: Expand your search radius in the app's settings to include nearby areas. This can increase the number of potential matches you see. OR Co... »»

16% of users had this problem

Settings issue

No option to filter matches based on specific criteria

Fix: Utilize any available search filters to narrow down your matches. If the app lacks specific filters, consider using keywords in your profile... »»

Support issue

Over-reliance on bots and automated responses

Fix: Be cautious when interacting with profiles that seem generic or overly scripted. Focus on profiles that show genuine personality and engagem... »»

Customer service response times are slow

Fix: To expedite your support request, ensure that you provide all necessary details in your initial message, including your account information,... »»

Limited access to customer support

Fix: Utilize the app's help center or FAQ section for immediate assistance with common issues. This can often provide quicker solutions than wait... »»

Ads issue

Misleading marketing about free features

Fix: Review the app's features and terms of service to understand what is genuinely available for free. This can help set realistic expectations.... »»

Account issue

Account can be blocked without reason

Fix: If your account has been blocked, try logging out and back in to see if the issue resolves itself. Sometimes, temporary glitches can cause a... »»

Inability to delete profile

Fix: Navigate to the app's settings or account management section. Look for an option labeled 'Delete Account' or 'Deactivate Account.' Follow th... »»

High number of fake profiles

Fix: To avoid interacting with fake profiles, look for verified accounts or profiles with complete information and photos. Engage with users who... »»

Inability to block users effectively

Fix: Check the app's settings for a blocking feature. If available, use it to prevent unwanted interactions with specific users. OR If the blo... »»

High number of inactive profiles

Fix: Focus on engaging with active users by checking their last activity status if available. This can help you avoid wasting time on inactive pr... »»

Payments issue

Subscription required to view messages

Fix: If you want to view messages without a subscription, consider using the app's free features to engage with users. You can send likes or comm... »»

Paid features are scattered and costly

Fix: Review the app's pricing structure and identify which features are essential for you. Consider subscribing to a plan that offers the best va... »»

Subscription auto-renewal issues

Fix: Check your subscription settings in the app or your device's app store to manage auto-renewal preferences. You can disable auto-renewal if y... »»

Inability to see who liked your profile without payment

Fix: Engage with users who have shown interest in your profile through other means, such as sending likes or messages to increase your visibility... »»

Bugs issue

Likes reset after a few weeks

Fix: Keep track of your likes and prioritize engaging with users you are genuinely interested in. This can help you make the most of your likes b... »»

Gameplay issue

Inconsistent match quality

Fix: Refine your profile by updating your interests, photos, and bio to attract more compatible matches. The more specific and genuine your profi... »»

Notifications issue

Daily email suggestions often include previously passed profiles

Fix: Adjust your email notification settings to reduce the frequency of suggestions. This may help filter out previously passed profiles. OR R... »»

Privacy issue

Lack of transparency in matching process

Fix: Engage with the app's features and provide feedback on your preferences to help the algorithm learn your likes and dislikes better. OR Pa... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

66.3%

Bad experience

20.7%

Neutral

13.0%

~ from our NLP analysis of 152,370 combined software ratings.

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Private Data Match Dating App collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Sensitive Info
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Match: $42.99 Subscription plans for Match.com
Match: $74.99 Subscription plans for Match.com
1 Top Spot: $2.99 1 Top Spot
Match: $129.99 Subscription plans for Match.com
1 Month Standard: $44.99 1 Month Standard Subscription Plan to Match
Match: $19.99 Subscription plans for Match.com
Top Spot 10-Pack: $19.99 Top Spot 10-Pack
1 Month Basic: $44.99 1 Month Basic Subscription Plan to Match
Boost 1-Pack: $5.99 Boost 1-Pack
6 Month Bundle: $129.99 6 Month Bundle Subscription Plan to Match