fix problems on Etihad Guest [iphone]

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—— Run into issues on Etihad Guest? Get help pending when official support gets back to you!

Etihad Guest
Info:
company: Etihad Airways
: https://www.etihadguest.com/en/contact-us.html
Chat with our AI-based Etihad Guest Support
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Security issue

incorrect OTPs sent

Fix: 1. Check your phone number: Ensure that the phone number linked to your account is correct. You can verify this in the app settings or on th... ⇲

Etihad Guest is considered weak

Fix: 1. Provide feedback: Use any available feedback options within the app to note specific weaknesses you encounter, which may help improve fut... ⇲
 
Updates issue

endless update loop

Fix: 1. Restart your iPhone: A simple restart can often resolve temporary glitches that cause apps to get stuck in an update loop. 2. Check for i... ⇲

no updates available in app store

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as a poor connection can prevent the App Store from loading... ⇲

miles cannot be updated

Fix: 1. Refresh your account: Log out of your account and log back in to refresh your miles balance. This can sometimes resolve syncing issues. 2... ⇲
 
Loading issue

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Etihad Guest. If the option is available, select 'Offload App' to clear cach... ⇲
 
Notifications issue

push notifications required to sign in

Fix: 1. Enable push notifications: Go to Settings > Notifications > Etihad Guest and ensure that notifications are allowed. This may be necessary... ⇲
 
Account issue

cannot access flight details

Fix: 1. Ensure you are logged in: Make sure you are logged into your account, as flight details may not be accessible without logging in. 2. Chec... ⇲
 
UI issue

poor user experience

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout to better understand how to navigate it. 2. Pr... ⇲

nuisance to use

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout to better understand how to navigate it. 2. Pr... ⇲
 
Freezing issue

Etihad Guest freezes

Fix: 1. Restart the app: Close the Etihad Guest app completely by swiping it away from the app switcher. Then, reopen the app to see if the issue... ⇲
 
Support issue

poorly managed

Fix: 1. Provide feedback: Use any available feedback options within the app to note specific management issues you encounter, which may help impr... ⇲
 
Compatibility issue

lack of integration with Apple Wallet

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may include new features such as Apple Wallet integrati... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
82.9%

Good experience
15.7%

Neutral
1.4%

~ from our NLP analysis of 70 combined software ratings.

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 Private Data Etihad Guest collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics