fix problems on Outline App [iphone]

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—— Run into issues on Outline App? Get help pending when official support gets back to you!

Outline App
Info:
company: Jigsaw Operations LLC
: https://s3.amazonaws.com/outline-vpn/index.html#/support
: s3.amazonaws.com
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Compatibility issue

new version not compatible with older devices

Fix: 1. Check device compatibility: Review the app's requirements in the App Store to ensure your device meets the minimum specifications. 2. Rev... ⇲

no support for multitasking features

Fix: 1. Use split view: If you are using an iPad, you can use split view to run the Outline App alongside another app. 2. Switch between apps: Ma... ⇲

no Vision Pro version

Fix: 1. Use the app on a compatible device: If you have access to an iPhone or iPad, use the Outline App there until a Vision Pro version is rele... ⇲
 
Security issue

no kill switch feature

Fix: 1. Use a third-party VPN app: Consider using a different VPN app that includes a kill switch feature. 2. Manually disconnect: If you are con... ⇲
 
Crashes issue

Outline App crashes on open

Fix: 1. Force close the Outline App: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all o... ⇲
 
Network issue

does not work with mobile data

Fix: 1. Check mobile data settings: Go to Settings > Cellular and ensure that Cellular Data is enabled for the Outline App. 2. Reset network sett... ⇲

issues with FTPs

Fix: 1. Verify FTP settings: Ensure that the FTP server address, username, and password are entered correctly in the Outline App. 2. Test FTP con... ⇲

cannot run server after connecting

Fix: 1. Check server settings: Ensure that the server address and credentials are entered correctly in the Outline App. 2. Restart the app: Close... ⇲
 
Screen issue

white screen on app open

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen) and swipe up on the Outline App. 2. Clear a... ⇲
 
UI issue

UI broken on iPhone 14 Pro Max

Fix: 1. Update the app: Check for updates in the App Store, as developers often release fixes for UI issues. 2. Restart the app: Close the Outlin... ⇲
 
Settings issue

no option to change connection order

Fix: 1. Manually disconnect and reconnect: If you need to change the connection order, you can manually disconnect from the current server and co... ⇲
 
Customization issue

no share feature for server addresses

Fix: 1. Manually copy server details: You can manually write down or take a screenshot of the server address and share it through other means. 2.... ⇲

no statistics on connection

Fix: 1. Use a third-party app: Consider using a network monitoring app that provides statistics on your connection. 2. Keep a manual log: You can... ⇲
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 what users are saying
Good experience
81.8%

Bad experience
12.7%

Neutral
5.5%

~ from our NLP analysis of 1,351 combined software ratings.

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 Private Data Outline App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics