Fix Outline App errors on iphone

Experiencing issues? Solve common Outline App problems instantly.
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Network
does not work with mobile data

🛠️ 1. Check mobile data settings: Go to Settings > Cellular and ensure that Cellular Data is enabled fo... show fix »
issues with FTPs

🛠️ 1. Verify FTP settings: Ensure that the FTP server address, username, and password are entered corre... show fix »
cannot run server after connecting

🛠️ 1. Check server settings: Ensure that the server address and credentials are entered correctly in th... show fix »
 
Notifications
prevents receiving push notifications

🛠️ 1. Check notification settings: Go to Settings > Notifications > Outline App and ensure that 'Allow... show fix »
 
Screen
white screen on app open

🛠️ 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen) and... show fix »
 
UI
UI broken on iPhone 14 Pro Max

🛠️ 1. Update the app: Check for updates in the App Store, as developers often release fixes for UI issu... show fix »
 
Compatibility
new version not compatible with older devices

🛠️ 1. Check device compatibility: Review the app's requirements in the App Store to ensure your device... show fix »
no support for multitasking features

🛠️ 1. Use split view: If you are using an iPad, you can use split view to run the Outline App alongside... show fix »
no Vision Pro version

🛠️ 1. Use the app on a compatible device: If you have access to an iPhone or iPad, use the Outline App... show fix »
 
Security
no kill switch feature

🛠️ 1. Use a third-party VPN app: Consider using a different VPN app that includes a kill switch feature... show fix »
 
Settings
no option to change connection order

🛠️ 1. Manually disconnect and reconnect: If you need to change the connection order, you can manually d... show fix »
 
Customization
no share feature for server addresses

🛠️ 1. Manually copy server details: You can manually write down or take a screenshot of the server addr... show fix »
no statistics on connection

🛠️ 1. Use a third-party app: Consider using a network monitoring app that provides statistics on your c... show fix »
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 Contact Support
Developer:
Jigsaw Operations LLC
Email:
  https://s3.amazonaws.com/outline-vpn/index.html#/support
Website:
🌐 s3.amazonaws.com
Terms/Privacy:
⚔️ https://www.google.com/policies/privacy
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 Private Data Outline App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
81.8%

Negative experience
12.7%

Neutral
5.5%

~ from our NLP analysis of 1,351 combined software ratings.