fix problems on ImToken [iphone]

—— Run into issues on ImToken? Get help pending when official support gets back to you!

imToken: BTC & ETH Wallet

Info:

company: IMTOKEN PTE. LTD.

: https://support.token.im

: token.im

Chat with our AI-based imToken Support

🛠️ Common imToken Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

imToken freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening other apps or website... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download necessary data: Before going offline, ensure you have downloaded any necessary transaction history or wallet information. Check... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you have the latest version of imToken, as updates often fix bugs that cause crashes. 2. Restart your device: A si... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app resources: Check if imToken has a help or FAQ section within the app that can provide answers to common questions. 2. Sear... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > imToken and ensure that notifications are enabled and set to your preferenc... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for running imToken. If not, consider upgrading your device.... ⇲

UI issue

cluttered user interface

Fix: 1. Customize your dashboard: Explore the app settings to see if you can rearrange or hide features you don’t use often, making the interface... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for imToken to reduce battery usage. 2. Lowe... ⇲