fix problems on Rheinbahn [iphone]

—— Run into issues on Rheinbahn? Get help pending when official support gets back to you!

Rheinbahn

Info:

company: Rheinbahn AG

: http://www.rheinbahn.de/

Chat with our AI-based Rheinbahn Support

🛠️ Common Rheinbahn Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Rheinbahn fails to load

Fix: Try clearing the app's cache. Go to Settings > Rheinbahn and look for an option to clear cache or data. If this option is not available, uni... ⇲

91% of users had this problem

doesn’t keep users logged in

Fix: Check the app settings to see if there is an option to stay logged in. If not, try uninstalling and reinstalling the app to reset any corrup... ⇲

doesn’t store log-in credentials in keychain

Fix: Manually save your login credentials in the iOS Keychain. Go to Settings > Passwords, then tap on 'Add Password' to enter your Rheinbahn log... ⇲

no Face ID log-in option

Fix: Check if the app has been updated to the latest version. Sometimes, new features like Face ID integration are added in updates. Go to the Ap... ⇲

unable to log in after registration

Fix: Double-check your login credentials for any typos. If you registered with an email, ensure you are using the correct email address and passw... ⇲

Notifications issue

error with push notifications

Fix: Check the notification settings for the Rheinbahn app. Go to Settings > Notifications > Rheinbahn and ensure that Allow Notifications is ena... ⇲

Payments issue

subscription continues despite cancellation

Fix: Verify your subscription status in the App Store. Go to Settings > [your name] > Subscriptions and check if the Rheinbahn subscription is st... ⇲

cannot add payment methods

Fix: Check if your payment method is valid and accepted by the app. Go to Settings > Wallet & Apple Pay and ensure your cards are set up correctl... ⇲

Account issue

password reset function does not work

Fix: Ensure that you are entering the correct email address associated with your account. Check your spam or junk folder for the password reset e... ⇲

Crashes issue

button for payment options causes app to crash

Fix: Try restarting your iPhone. This can clear temporary glitches that may be causing the app to crash when accessing payment options. OR If... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.4%

Bad experience

9.5%

Neutral

3.1%

~ from our NLP analysis of 262 combined software ratings.

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Private Data Rheinbahn collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics