fix problems on AT&T ActiveArmor℠ [iphone]

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—— Run into issues on AT&T ActiveArmor℠? Get help pending when official support gets back to you!

AT&T ActiveArmor℠
Info:
company: AT&T Services, Inc.
: https://www.att.com/esupport/article.html#!/wireless/KM1185527
: www.att.com
Chat with our AI-based AT&T ActiveArmor℠ Support
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Slow issue

Slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening other apps or website... ⇲
 
Notifications issue

Missed calls from contacts

Fix: 1. Check call blocking settings: Open the AT&T ActiveArmor app, go to settings, and ensure that your contacts are not accidentally blocked.... ⇲

Notifications for blocked calls

Fix: 1. Check notification settings: Go to Settings > Notifications > AT&T ActiveArmor and ensure that notifications are enabled. Adjust the aler... ⇲

Delayed reporting of spam calls

Fix: 1. Report spam calls manually: If you notice spam calls, report them manually through the app to help improve its spam detection. 2. Check... ⇲
 
Network issue

Blocks important calls

Fix: 1. Adjust spam blocking settings: Open the AT&T ActiveArmor app, navigate to the spam blocking settings, and customize the sensitivity to al... ⇲

Requires multiple steps to maintain connection

Fix: 1. Streamline connection process: Check the app settings for any options to simplify the connection process, such as enabling automatic reco... ⇲

VPN issues causing connectivity problems

Fix: 1. Disable VPN temporarily: Go to Settings > VPN and toggle it off to see if the app functions better without the VPN. 2. Change VPN settin... ⇲

Unreliable functionality on Wi-Fi

Fix: 1. Test your Wi-Fi connection: Ensure your Wi-Fi is stable by testing other devices. If issues persist, restart your router. 2. Switch to c... ⇲
 
Security issue

Inconsistent spam blocking

Fix: 1. Adjust spam filter settings: Open the app and navigate to the spam filter settings. Experiment with different sensitivity levels to find... ⇲
 
Syncing issue

Call log not updating correctly

Fix: 1. Force close the app: Swipe up from the bottom of the screen and close the AT&T ActiveArmor app completely, then reopen it to refresh the... ⇲

Deleted call log reappears

Fix: 1. Force close the app: Swipe up from the bottom of the screen and close the AT&T ActiveArmor app completely, then reopen it to refresh the... ⇲
 
Crashes issue

AT&T ActiveArmor℠ crashes on launch

Fix: 1. Restart your iPhone: A simple restart can often resolve app crashes. Hold the power button and slide to power off, then turn it back on.... ⇲
 
Support issue

Poor customer service support

Fix: 1. Utilize online resources: Check the AT&T ActiveArmor website for FAQs, user guides, and troubleshooting tips that may help resolve your i... ⇲
 
Updates issue

Frequent app updates needed

Fix: 1. Enable automatic updates: Go to Settings > App Store and enable 'App Updates' to ensure the app updates automatically in the future. 2.... ⇲
 
Payments issue

Inability to select free version

Fix: 1. Check app settings: Open the app and navigate to the subscription or account settings to see if there is an option to switch to a free ve... ⇲
 
Battery issue

High battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and disable it for AT&T ActiveArmor to save battery life.... ⇲
 
UI issue

Confusing user interface

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. Refer to user guide... ⇲
 
Settings issue

No control over notification settings

Fix: 1. Check app settings: Open the AT&T ActiveArmor app and navigate to the notification settings to see if there are options to customize noti... ⇲
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 what users are saying
Good experience
86.3%

Bad experience
8.9%

Neutral
4.8%

~ from our NLP analysis of 60,358 combined software ratings.

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 Private Data AT&T ActiveArmor℠ collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Advanced: $3.99 ActiveArmor Mobile Security