A. If you believe your account has been banned without a clear reason, first review the app's terms of service to ensure you haven't inadvertently violated any rules. If you find no violations, try logging out and back in to see if the ban is lifted. If not, consider creating a new account with a different email address.
B. You can also check the app's community forums or help section for any announcements regarding bans or account issues. Sometimes, other users may have experienced similar issues and can provide insights or solutions.