A. 1. Restart the App: Close Subway Surfers completely by double-tapping the home button and swiping up on the app. Then, reopen it to see if the freezing issue persists.
2. Clear Cache: Go to your iPhone settings, scroll down to Subway Surfers, and select 'Offload App'. This will clear the cache without deleting your data. Reinstall the app afterward to see if it resolves the freezing issue.
3. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.
B. 4. Free Up Storage: Check your iPhone storage by going to Settings > General > iPhone Storage. If storage is low, delete unnecessary apps or files to free up space, which can help improve app performance.