fix problems on OB Personal [iphone]

—— Run into issues on OB Personal? Get help pending when official support gets back to you!

OB Personal

Info:

company: OFG Bancorp

: https://orientalbank.com/en/contactus/

Chat with our AI-based OB Personal Support

🛠️ Common OB Personal Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult to capture check images clearly

Fix: Ensure you are in a well-lit area when capturing the check image. Natural light is best, but if indoors, use bright, diffused lighting to av... ⇲

Text on payment screen is hard to read

Fix: Check your device's display settings. Go to Settings > Display & Brightness and adjust the text size and contrast settings. You can also ena... ⇲

Payments issue

Only allows transfer from one bank at a time

Fix: Plan your transfers ahead of time. If you need to transfer funds from multiple banks, consider making one transfer, then waiting for it to p... ⇲

Security issue

No option for passcode access

Fix: Set up your iPhone's built-in security features. Go to Settings > Face ID & Passcode (or Touch ID & Passcode) and enable a passcode for your... ⇲

UI issue

Limited number input options for app access

Fix: If the app restricts the number of input options, try using a password manager to generate and store complex passwords. This can help you ma... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.9%

Neutral

1.1%

Bad experience

0.0%

~ from our NLP analysis of 178 combined software ratings.

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Private Data OB Personal collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Usage Data
- Other Data