fix problems on IUSB Pro [iphone]

—— Run into issues on IUSB Pro? Get help pending when official support gets back to you!

iUSB Pro

Info:

company: Shenzhen Feitianxia Technology Co, Ltd.

: http://www.iusb-iusb.com

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🛠️ Common iUSB Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

iUSB Pro crashes during file transfer

Fix: 1. Restart the iUSB Pro app: Close the app completely and reopen it. This can clear temporary glitches. 2. Ensure your iPhone is updated to... ⇲

Cannot access Camera Roll for file transfer

Fix: 1. Check app permissions: Go to Settings > Privacy > Photos and ensure iUSB Pro has access to your Camera Roll. 2. Restart the app after adj... ⇲

Slow issue

Slow transfer rates

Fix: 1. Ensure that both your iPhone and the device you are transferring files to are connected to a stable Wi-Fi network. 2. Close any backgroun... ⇲

Uploads issue

Inability to transfer large video files

Fix: 1. Check the file size limit for transfers in the app settings or documentation. 2. If the file exceeds the limit, consider compressing the... ⇲

Cannot transfer multiple files at once

Fix: 1. Check the app settings to see if there is an option to enable batch transfers. 2. If batch transfer is not supported, consider transferri... ⇲

Compatibility issue

iUSB Pro does not recognize connected devices

Fix: 1. Ensure that the device is properly connected to your iPhone. Try using a different USB cable or port. 2. Restart both your iPhone and the... ⇲

Inconsistent performance across devices

Fix: 1. Check for compatibility issues with the specific devices you are using. Refer to the app documentation for supported devices. 2. Ensure t... ⇲

iUSB Pro does not support DNG file transfer

Fix: 1. Convert DNG files to a supported format using a file conversion app before transferring. 2. Check if there are any updates to the app tha... ⇲

Limited support for music metadata

Fix: 1. Manually edit the music metadata using a music management app before transferring. 2. Check if the app has any settings related to metada... ⇲

iUSB Pro fails to recognize flash drives on certain devices

Fix: 1. Ensure that the flash drive is formatted in a compatible file system (e.g., FAT32 or exFAT). 2. Try using a different USB port or adapter... ⇲

Permissions issue

Permissions not requested during transfer

Fix: 1. Check the app settings to ensure that permissions are enabled for file access. 2. Restart the app to prompt the permission request again.... ⇲

Customization issue

Limited file management options

Fix: 1. Familiarize yourself with the app's features by checking the user manual or help section within the app. 2. Use alternative file manageme... ⇲

No option to copy files without processing

Fix: 1. Check the app settings for any options related to file processing and see if there is a way to disable it. 2. If no option exists, consid... ⇲

Loading issue

Thumbnails load slowly

Fix: 1. Ensure that your iPhone has sufficient storage space available, as low storage can affect performance. 2. Close other apps running in the... ⇲

Video issue

Files appear pixelated after transfer

Fix: 1. Check the original file resolution before transfer. If the resolution is low, the transferred file will also appear pixelated. 2. Ensure... ⇲

Support issue

iUSB Pro times out during support access

Fix: 1. Ensure you have a stable internet connection while accessing support features. 2. Try accessing support during off-peak hours when server... ⇲

Bugs issue

iUSB Pro fails to show folder contents

Fix: 1. Restart the app to refresh the folder view. 2. Check if the folder is empty or if the files are hidden due to permission settings. OR... ⇲

Files copied in reverse order

Fix: 1. Check the sorting options in the app settings to ensure files are sorted correctly. 2. Manually reorder files after transfer if the app d... ⇲

Subfolders become locked unexpectedly

Fix: 1. Check the app settings for any options related to folder locking and adjust them. 2. Restart the app to see if the issue resolves itself.... ⇲

Freezing issue

iUSB Pro freezes during video transfer

Fix: 1. Ensure that your iPhone has enough free storage space to accommodate the video file. 2. Close other apps running in the background to fre... ⇲