fix problems on Customer App [iphone]

—— Run into issues on Customer App? Get help pending when official support gets back to you!

Customer App - Zoho Assist

Info:

company: Zoho Corporation

: https://www.zoho.com/assist/call-me.html

: www.zoho.com

Chat with our AI-based Customer App Support

🛠️ Common Customer App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Customer App freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhones without a Home button) to view all open ap... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Zoho Assist. If there is an option to offload the app, do so. This can help... ⇲

Offline issue

limited offline functionality

Fix: 1. Download necessary files: Before going offline, ensure you download any files or resources you may need while using the app. Check if the... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for updates for Zoho Assist. Developers often release updates to fix bugs that cause crashe... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the Zoho Assist website for FAQs, user guides, and forums where you can find answers to common issues. 2.... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Zoho Assist and ensure that notifications are enabled. Adjust the alert sty... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for running Zoho Assist. If not, consider upgrading your dev... ⇲

UI issue

cluttered user interface

Fix: 1. Customize your dashboard: If the app allows, rearrange or hide features you do not use frequently to declutter your interface. 2. Familia... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go through the app settings to see if there are any hidden customization options that you may have missed. 2. Use templ... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and disable it for Zoho Assist to reduce battery usage. 2. L... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

72.1%

Bad experience

24.9%

Neutral

3.0%

~ from our NLP analysis of 2,108 combined software ratings.

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Private Data Customer App collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics