fix problems on JustFab [iphone]

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—— Run into issues on JustFab? Get help pending when official support gets back to you!

JustFab
Info:
company: JustFab, LLC
: https://www.justfab.com/faq
: www.justfab.com
Chat with our AI-based JustFab Support
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Bugs issue

Price discrepancies between app and website

Fix: 1. Refresh the App: Close the app completely and reopen it. This can help sync the latest prices from the server. 2. Clear Cache: As mention... ⇲
 
Slow issue

Slow performance during checkout

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if performance imp... ⇲
 
UI issue

Issues with filtering sizes

Fix: 1. Reset Filters: Clear all filters and start over. Sometimes, filters can conflict with each other, causing issues. 2. Update the App: Ensu... ⇲
 
Syncing issue

Favorites list refreshes automatically

Fix: 1. Log Out and Log Back In: This can reset your favorites list and may stop it from refreshing automatically. 2. Clear App Cache: Offload th... ⇲
 
Glitches issue

Cart glitches

Fix: 1. Clear Cart: Remove all items from your cart and add them back one by one to see if the glitch persists. 2. Update the App: Make sure you... ⇲
 
Updates issue

Inconsistent shipping updates

Fix: 1. Check Order Status: Go to your account and check the order status for updates. Sometimes, the app may not refresh automatically. 2. Enabl... ⇲
 
Network issue

Returns lost in transit

Fix: 1. Use Trackable Shipping: Always use a shipping method that provides tracking when returning items. This way, you can monitor the return st... ⇲
 
Support issue

Difficulties with customer service response times

Fix: 1. Use In-App Support: Check if the app has a support or help section where you can submit inquiries directly, which may yield faster respon... ⇲
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 what users are saying
Good experience
96.3%

Bad experience
1.9%

Neutral
1.8%

~ from our NLP analysis of 14,047 combined software ratings.

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 Private Data JustFab collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers