fix problems on ESS 41 [iphone]

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—— Run into issues on ESS 41? Get help pending when official support gets back to you!

ESS 41 - Reflexis One
Info:
company: Reflexis Systems Inc
: http://www.reflexisinc.com
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Slow issue

Slow loading times

Fix: Check your internet connection. If you're on Wi-Fi, try switching to cellular data or vice versa to see if the loading times improve. You ca... ⇲
 
Security issue

Face recognition feature is ineffective

Fix: Ensure that your face is well-lit and that the camera lens is clean. Try adjusting your position or angle to see if that improves recognitio... ⇲
 
Login issue

Login issues and frequent logouts

Fix: Check if your app is updated to the latest version, as updates often fix bugs related to login issues. If not, update the app through the Ap... ⇲
 
Permissions issue

Inability to access schedule without app

Fix: Check if the company provides a web portal for accessing schedules. If so, use your login credentials to access it through a web browser.... ⇲
 
Syncing issue

Poor calendar syncing

Fix: Ensure that your calendar settings are correctly configured. Go to Settings > Calendar > Accounts and check if your calendar account is adde... ⇲

Limited options for calendar synchronization

Fix: Check the app settings to see if there are any options to add or sync additional calendar accounts, such as Google or Outlook. OR If sync... ⇲
 
Bugs issue

Bugs and glitches in functionality

Fix: Keep the app updated to the latest version, as updates often include bug fixes. Check the App Store for any available updates. OR If you... ⇲

Error messages without clear solutions

Fix: Take note of the specific error message and search for it online. Often, other users may have encountered the same issue and found solutions... ⇲
 
Support issue

No option to report issues within the app

Fix: Look for a help or support section within the app that may provide contact information or a feedback form, even if it’s not directly labeled... ⇲

Limited support and contact options

Fix: Check the app's settings or help section for any listed support resources, such as FAQs or user guides that may assist you. OR If direct... ⇲
 
Notifications issue

Inconsistent notification delivery

Fix: Check your notification settings for the app. Go to Settings > Notifications > Reflexis One and ensure that notifications are enabled and se... ⇲
 
UI issue

Design issues causing display problems

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and experiment with different settings to see if it... ⇲

Clunky user interface

Fix: Familiarize yourself with the app's layout and features. Sometimes, taking time to explore can help you navigate more efficiently. OR If... ⇲
 
Network issue

ESS 41 times out frequently

Fix: Check your internet connection and ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if that res... ⇲

No website access for scheduling

Fix: If the app is the only method for scheduling, ensure you have the latest version installed. If you need to access your schedule urgently, as... ⇲
 
Settings issue

Inability to request time off due to scheduling issues

Fix: If the app does not allow you to request time off, check if there is an alternative method, such as emailing your supervisor or HR departmen... ⇲
 
Updates issue

Lack of updates and maintenance

Fix: Regularly check the App Store for updates to ensure you have the latest version of the app, which may include important fixes and improvemen... ⇲
 
Account issue

Difficulty in resetting passwords

Fix: If you are having trouble resetting your password, ensure you are following the correct steps. Go to the login screen, tap 'Forgot Password?... ⇲
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 what users are saying
Bad experience
88.2%

Good experience
8.8%

Neutral
3.0%

~ from our NLP analysis of 2,589 combined software ratings.

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 Private Data ESS 41 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics