fix problems on Miko [iphone]

—— Run into issues on Miko? Get help pending when official support gets back to you!

Miko - Play, Learn, & Connect

Info:

company: emotix

: https://miko.ai/in

: miko.ai

Chat with our AI-based Miko Support

🛠️ Common Miko Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Errors pop up periodically

Fix: 1. Restart the Miko device: Power off the device completely, wait for about 10 seconds, and then turn it back on. This can clear temporary g... ⇲

Some apps or stories missing

Fix: 1. Refresh the app library: Open the Miko app, go to the library section, and pull down to refresh the content. This can help load any missi... ⇲

Gameplay issue

Confusing for younger kids

Fix: 1. Simplify the interface: Customize the home screen by removing unnecessary apps or features that may confuse younger users. This can help... ⇲

Slow issue

Slow response time

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) and swipe away any apps running in the... ⇲

Audio issue

Doesn't listen or hear well

Fix: 1. Reduce background noise: Ensure that the environment is quiet when using voice commands. Background noise can interfere with Miko's abili... ⇲

Voice command recognition issues

Fix: 1. Speak clearly and slowly: When giving voice commands, articulate your words clearly and at a moderate pace to improve recognition accurac... ⇲

UI issue

Touch options unresponsive

Fix: 1. Clean the screen: Ensure that the Miko device's screen is clean and free from smudges or dirt, which can affect touch sensitivity. OR... ⇲

Network issue

Inability to call Miko from the app

Fix: 1. Check app permissions: Go to your iPhone settings, find the Miko app, and ensure that all necessary permissions (like microphone and noti... ⇲

Payments issue

Limited features without subscription

Fix: 1. Explore free features: Familiarize yourself with the free features available in the app to maximize its use without a subscription. OR... ⇲

Installation issue

Setup difficulties

Fix: 1. Follow the setup guide: Refer to the user manual or the setup guide in the app to ensure all steps are followed correctly during the init... ⇲

Updates issue