fix problems on Orboot Earth AR [iphone]

—— Run into issues on Orboot Earth AR ? Get help pending when official support gets back to you!

Orboot Earth AR by PlayShifu

Info:

company: mobilizAR

: https://www.playshifu.com/contact-us

Chat with our AI-based Orboot Earth AR Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App does not work with older iPads

Fix: Check the compatibility of your iPad with the app. Visit the App Store page for Orboot Earth AR and look for the 'Compatibility' section to... »»

App requires precise camera alignment

Fix: Ensure that the globe is placed on a flat, well-lit surface. Adjust the distance between the camera and the globe to find the optimal focus.... »»

Crashes issue

App crashes or closes unexpectedly

Fix: Make sure your device has the latest version of the app installed. Go to the App Store, search for Orboot Earth AR, and check for updates. I... »»

Downloads issue

Content download issues

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try moving closer to the router or restarting the router. If usi... »»

Bugs issue

Inaccurate or poor content quality

Fix: Ensure that your device's camera lens is clean and free from smudges, as this can affect the quality of the AR experience. Use a microfiber... »»

Network issue

App does not function without internet

Fix: If you need to use the app without internet, consider downloading all available content while connected to Wi-Fi. Check the app settings for... »»

Camera issue

Camera fails to detect features on the globe

Fix: Ensure that the globe is placed on a flat surface and that there is adequate lighting. Avoid using the app in direct sunlight or very dim co... »»

Globe's shiny surface affects camera detection

Fix: Try using the app in a dimmer environment to reduce glare from the globe's shiny surface. This can help improve camera detection. OR Cons... »»

Installation issue

App installation is not straightforward

Fix: Follow the installation instructions carefully. If you encounter issues, try restarting your device and then attempt the installation again.... »»

UI issue

AR features are not user-friendly

Fix: Familiarize yourself with the app's tutorial or help section, which may provide guidance on how to use the AR features effectively. Take you... »»

Globe lacks labels for continents and countries

Fix: Check the app settings to see if there is an option to enable labels or additional information for the globe. Some apps have features that c... »»

Gameplay issue

App does not provide enough hints

Fix: Explore the settings menu to see if there are options to enable more hints or tips during gameplay. Some apps have adjustable difficulty set... »»

Limited activities lead to boredom

Fix: Explore all available content and features within the app to maximize engagement. Sometimes, there are hidden activities or modes that can e... »»

Freezing issue

App has bugs causing it to freeze

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. If the app continues to freeze, try uninstalling... »»

Customization issue

App does not allow selection of content

Fix: Check if there are any settings within the app that allow you to customize or select content. Sometimes, content selection options are hidde... »»

Storage issue

App requires excessive storage space

Fix: Check your device's storage settings to see what other apps or files can be deleted to free up space. Go to Settings > General > iPhone Stor... »»

Settings issue

App is not kid-friendly

Fix: Explore the app settings for any parental controls or age settings that can make the app more suitable for children. Adjust these settings t... »»

Syncing issue

App fails to sync with devices

Fix: Ensure that both devices are connected to the same Wi-Fi network and that you are logged into the same account on both devices. This is ofte... »»

Battery issue

App graphics can cause device overheating

Fix: Limit the duration of your sessions using the app to prevent overheating. Take breaks every 15-20 minutes to allow your device to cool down.... »»

Compatibility issue

Inconsistent performance across devices

Fix: Check for any device-specific settings that may affect app performance. Ensure that all devices are updated to the latest iOS version and th... »»