fix problems on 한컴오피스 Viewer [iphone]

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—— Run into issues on 한컴오피스 Viewer? Get help pending when official support gets back to you!

한컴오피스 Viewer
Info:
company: Hancom Inc.
: http://www.hancom.com
: assets.adxcorp.kr
Chat with our AI-based 한컴오피스 Viewer Support
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Ads issue

excessive ads

Fix: 1. Check if there is a premium version of the app available for purchase that removes ads. This can often be found in the app settings or on... ⇲
 
Crashes issue

한컴오피스 Viewer crashes when dragging documents

Fix: 1. Ensure that you are not dragging files that are too large or complex, as this may cause the app to crash. Try with smaller files first.... ⇲

frequent app resets

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find the app, and select 'Offload App'. 2. Ensure your iPhone has... ⇲
 
Compatibility issue

does not support iPad

Fix: 1. Use the iPhone version of the app on your iPad by downloading it from the App Store. You can run iPhone apps on iPads, but they may not b... ⇲
 
Bugs issue

printing issues

Fix: 1. Ensure your printer is compatible with AirPrint and is connected to the same Wi-Fi network as your iPhone. 2. Check the app settings for... ⇲
 
Messages issue

cannot send documents via email

Fix: 1. Check your email settings in the app to ensure they are configured correctly. 2. Try exporting the document to a different format (like... ⇲
 
Syncing issue

cloud functionality is non-functional

Fix: 1. Ensure that you are logged into your cloud account within the app settings. 2. Check your internet connection to ensure it is stable. 3... ⇲

cannot open files from iCloud

Fix: 1. Ensure that iCloud Drive is enabled on your iPhone. Go to Settings > [your name] > iCloud > iCloud Drive and toggle it on. 2. Check if t... ⇲
 
Storage issue

large app size for a viewer

Fix: 1. Check for any unnecessary files or data stored within the app and delete them. 2. Consider offloading the app if you are not using it fr... ⇲
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 what users are saying
Bad experience
80.3%

Good experience
18.3%

Neutral
1.4%

~ from our NLP analysis of 71 combined software ratings.

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 Private Data 한컴오피스 Viewer collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data