fix problems on Polaris Office [iphone]

​

—— Run into issues on Polaris Office? Get help pending when official support gets back to you!

Polaris Office - PDF & Docs
Info:
company: Polaris Office Corp.
: https://www.polarisoffice.com
: www.polarisoffice.com
Chat with our AI-based Polaris Office Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

duplicate files created

Fix: 1. Regularly check your files and delete duplicates manually. Use the app's file management features to sort and identify duplicates. 2. Wh... ⇲

export to PDF issues

Fix: 1. Ensure that you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. 2. Try exp... ⇲

version history not functioning

Fix: 1. Check if there is an option to enable version history in the app settings. If so, ensure it is turned on. 2. Regularly save your documen... ⇲
 
UI issue

navigation difficulties

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. Spend some time using the app to understand where features... ⇲

user interface not intuitive

Fix: 1. Spend time exploring the app to familiarize yourself with its layout and features. 2. Look for tutorials or guides online that can help... ⇲
 
Ads issue

ads appear during use

Fix: 1. Consider upgrading to the paid version of Polaris Office if you find the ads disruptive. This may provide an ad-free experience. 2. If y... ⇲

paid version still shows ads

Fix: 1. Log out of your account and log back in to refresh your subscription status. 2. Check for any updates to the app in the App Store that m... ⇲
 
Compatibility issue

memory limitations on older devices

Fix: 1. Free up space on your device by deleting unused apps, photos, or files. Go to Settings > General > iPhone Storage to manage your storage.... ⇲
 
Search issue

templates hard to find

Fix: 1. Use the search function within the app to quickly locate templates. 2. Create a dedicated folder for templates to make them easier to ac... ⇲
 
Syncing issue

auto-saving overwrites recent edits

Fix: 1. Disable auto-save if the option is available in the app settings. This will allow you to save manually and prevent overwriting. 2. Regul... ⇲

inconsistent syncing across devices

Fix: 1. Ensure that you are logged into the same account on all devices. 2. Check your internet connection on all devices to ensure they are con... ⇲
 
Support issue

customer service issues

Fix: 1. Look for FAQs or help sections within the app that may address common issues. 2. Use community forums or user groups to seek advice from... ⇲
 
Payments issue

difficult to cancel subscription

Fix: 1. Go to your iPhone Settings > [Your Name] > Subscriptions to manage your subscriptions. Find Polaris Office and select 'Cancel Subscriptio... ⇲

limited functionality without subscription

Fix: 1. Explore the free features available in the app and make the most of them. 2. If you find the limitations too restrictive, consider subsc... ⇲
 
Customization issue

unwanted capitalization

Fix: 1. Check your keyboard settings by going to Settings > General > Keyboard and adjusting the Auto-Capitalization option. 2. If the issue per... ⇲
 
Updates issue

editing is cumbersome after updates

Fix: 1. Familiarize yourself with any new features or changes introduced in the update by checking the app's update notes. 2. Adjust your workfl... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
85.8%

Bad experience
10.0%

Neutral
4.3%

~ from our NLP analysis of 2,439 combined software ratings.

 Switch to these Alternatives:
ํ•œ์ปด์˜คํ”ผ์Šค Viewer
daglo
Hancom Docs
Planit - To-Do List & Calendar
todo mate
SandollCloud: Font market
ํด๋กœ๋ฐ”๋…ธํŠธ - ์Œ์„ฑ ๊ทธ ์ด์ƒ์˜ ๊ธฐ๋ก
Naver Mail
ipTIME ์„ค์น˜๋„์šฐ๋ฏธ
ํƒ€์ž„์Šคํ”„๋ ˆ๋“œ - ๊ธฐํ”„ํ‹ฐ์ฝ˜ ์ฃผ๋Š” ์‹œ๊ฐ„ํ‘œยท์ฑŒ๋ฆฐ์ง€ยท๋ˆ๋ฒ„๋Š”์•ฑ

 Private Data Polaris Office collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info

  Cost of Subscriptions
  1. Pro Service: $5.99 Experience variety of services by upgrading your account.
  2. Premium Service: $3.99 Experience variety of services by upgrading your account.
  3. Smart Service: $3.99 Experience variety of services by upgrading your account.
  4. Pro Service: $59.99 Experience variety of services by upgrading your account.
  5. Remove Ads: $10.99 Remove advertisement from iPhone or iPad by purchasing Remove Ads In-App Purchase .
  6. Premium Service: $39.99 Experience variety of services by upgrading your account.
  7. Smart Service: $39.99 Experience variety of services by upgrading your account.
  8. AI Service: $12.99 Experience the services by upgrading account.
  9. AI Service: $12.99 Experience the services by upgrading account.
  10. Remove Ads(30 days): $1.99 Remove ads from iPhone and iPad (30 days)