fix problems on FITIV Pulse [iphone]

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—— Run into issues on FITIV Pulse? Get help pending when official support gets back to you!

FITIV Pulse - Workout Tracker
Info:
company: MotiFIT Fitness Inc.
: https://fitiv.com
: fitiv.com
Chat with our AI-based FITIV Pulse Support
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Customization issue
lack of split pace display

Fix: 1. Check app settings: Open FITIV Pulse, go to settings, and look for options related to display settings or workout metrics. Ensure that sp... ⇲
no lap button feature

Fix: 1. Use manual lap tracking: Keep a stopwatch or use another app to track laps manually during your workout, and input the data into FITIV Pu... ⇲
unable to edit tags

Fix: 1. Check app permissions: Go to Settings > Privacy > Photos and ensure FITIV Pulse has access to your photos if tags are related to images.... ⇲
 
Bugs issue
GPS route creation problems

Fix: 1. Ensure you have a stable internet connection: GPS route creation may require data. Check your Wi-Fi or cellular connection. 2. Restart th... ⇲
inaccurate cycling summary

Fix: 1. Check your settings: Ensure that your cycling profile is set up correctly in the app, including weight, height, and bike type, as these c... ⇲
app timing issues

Fix: 1. Check device time settings: Ensure your iPhone's date and time settings are set to 'Set Automatically' in Settings > General > Date & Tim... ⇲
GPS tracking off for swimming

Fix: 1. Ensure proper settings: Check that the app is set to track swimming workouts specifically, as some apps have different modes for differen... ⇲
 
Freezing issue
app hangs during exercise

Fix: 1. Restart your iPhone: This can help clear any temporary issues causing the app to hang. 2. Close other apps: Free up memory by closing oth... ⇲
 
Network issue
streaming connection issues

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲
 
Crashes issue
app crashes

Fix: 1. Update the app: Go to the App Store and check for updates for FITIV Pulse. Developers often release updates to fix bugs that cause crashe... ⇲
 
Audio issue
delayed verbal cues

Fix: 1. Check audio settings: Ensure that your device's volume is turned up and that the app has permission to use audio. Go to Settings > Privac... ⇲
 
UI issue
stop button unresponsive

Fix: 1. Restart the app: Close FITIV Pulse completely and reopen it to see if the stop button becomes responsive. 2. Check for updates: Ensure th... ⇲
sensitive workout closure

Fix: 1. Adjust sensitivity settings: If available, check the app settings for any options related to workout closure sensitivity and adjust accor... ⇲
new interface changes problematic

Fix: 1. Familiarize yourself with the new interface: Spend some time exploring the new layout and features to understand how to navigate effectiv... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.0%

Bad experience
6.2%

Neutral
2.8%

~ from our NLP analysis of 11,793 combined software ratings.

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 Private Data FITIV Pulse collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Location
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. FITIV: $29.99 FITIV IN APP PURCHASE (YEAR)
  2. FITIV: $4.99 FITIV IN APP PURCHASE (MONTH)
  3. FITIV Pro Yearly: $59.99 FITIV IN APP PURCHASE (YEAR)
  4. PRO Membership: $9.99 *** Limited Time Offer *** - Apple Watch App and Workout Import - Eye Catching Real-Time Graphics - Apple Health Support - Custom Heart Rate Zones - Various Other Features and Options
  5. FITIV: $9.99 FITIV IN APP PURCHASE (QUARTER)
  6. FITIV (1 Month): $1.99 FITIV IN APP PURCHASE (MONTH)
  7. FITIV Pro Monthly: $9.99 FITIV IN APP PURCHASE (MONTH)
  8. FITIV: $9.99 FITIV IN APP PURCHASE (YEAR)
  9. PRO Membership: $4.99 Lifetime Membership (one time fee): - Eye Catching Real-Time Graphics - Apple Watch Workout Import - Health App Support - Many Other Great Features
  10. FITIV: $29.99 FITIV IN APP PURCHASE (YEAR + BONUS)