fix problems on Myzone [iphone]

—— Run into issues on Myzone ? Get help pending when official support gets back to you!

Myzone | Make movement count

Info:

company: MYZONE INC

: https://myzonemoves.com/support/

: www.myzone.org

Chat with our AI-based Myzone Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App fails to load historical data

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for Myzone, and check for updates. 2. Restart the app... »»

App requires phone nearby to retain workout data

Fix: 1. Ensure that your Myzone device is properly paired with your phone via Bluetooth. Go to your phone's Bluetooth settings and check if the d... »»

Syncing issue

App stops syncing with devices

Fix: 1. Check Bluetooth settings on your iPhone to ensure that Bluetooth is enabled. 2. Restart both your iPhone and the Myzone device to reset t... »»

Data issue

Data loss after workouts

Fix: 1. After completing a workout, ensure that you wait for the app to finish syncing before closing it. 2. Check your internet connection to en... »»

Bugs issue

Inaccurate heart rate readings

Fix: 1. Ensure that the Myzone device is worn correctly, snug against the chest, and that the sensors are clean. 2. Check for any interference fr... »»

Bug in personal metrics saving

Fix: 1. Ensure that you are connected to the internet when saving personal metrics. 2. Restart the app and try saving the metrics again. OR 1.... »»

App fails to display accurate effort levels

Fix: 1. Ensure that your Myzone device is calibrated correctly and worn properly during workouts. 2. Check for any updates to the app that may ad... »»

Customization issue

Difficulty editing workout titles

Fix: 1. Navigate to the workout history section in the app. Tap on the workout you want to edit, and look for an 'Edit' option. 2. If the edit op... »»

UI issue

No clear way to delete unwanted workouts

Fix: 1. Go to the workout history section, select the workout you want to delete, and look for a 'Delete' option. 2. If there is no delete option... »»

Network issue

App disconnects during workouts

Fix: 1. Ensure that your phone is within a reasonable distance from the Myzone device to maintain a stable Bluetooth connection. 2. Check for any... »»

Compatibility issue

Color feature not available on watch

Fix: 1. Check if your watch is compatible with the Myzone app and if the color feature is supported. 2. Ensure that the app is updated to the lat... »»

Limited functionality compared to website

Fix: 1. Familiarize yourself with the app's features and settings to maximize its use. 2. Use the website for more advanced features and data ana... »»

Updates issue

Requires frequent updates for improvements

Fix: 1. Enable automatic updates for the Myzone app in your iPhone settings to ensure you always have the latest version. 2. Regularly check the... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.5%

Bad experience

2.1%

Neutral

1.4%

~ from our NLP analysis of 21,775 combined software ratings.

Switch to these Alternatives:

AF App

FITIV Pulse - Workout Tracker

InBody

Polar Beat: Running & Fitness

Interval Timer - Tabata Timer

WHOOP Performance Optimization

Technogym - Training Coach

RP Diet Coach & Meal Planner

Setgraph: Workout Log

Seconds Interval Timer

Private Data Myzone collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics