fix problems on AvalonGO [iphone]

—— Run into issues on AvalonGO? Get help pending when official support gets back to you!

AvalonGO

Info:

company: Globus family of brands

: http://www.GlobusFamily.com

Chat with our AI-based AvalonGO Support

🛠️ Common AvalonGO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lag time for canceled flights

Fix: Check the app settings to ensure that notifications for flight updates are enabled. Go to Settings > Notifications > AvalonGO and make sure... ⇲

Flights do not update in the app

Fix: Ensure that your internet connection is stable. If you are on mobile data, try switching to Wi-Fi or vice versa. A poor connection can preve... ⇲

UI issue

Excursions not highlighted for users

Fix: Check the app's settings to see if there is an option to enable excursion highlights. Sometimes, features can be toggled on or off in the se... ⇲

Not intuitive to use

Fix: Take some time to explore the app's tutorial or help section, if available. This can provide insights into how to navigate the app more effe... ⇲

AvalonGO does not show which excursions are signed up for

Fix: Navigate to the 'My Excursions' or 'Bookings' section of the app, if available. This section should list all excursions you are signed up fo... ⇲

Notifications issue

Excursion updates not communicated effectively

Fix: Check your notification settings within the app to ensure that excursion updates are enabled. Go to Settings > Notifications > AvalonGO and... ⇲

Search issue

AvalonGO sometimes cannot find location

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services, find AvalonGO, and set it to 'While Usi... ⇲

Customization issue

Photos need editing outside the app

Fix: Use a third-party photo editing app that is compatible with your device. Download a free app like Snapseed or Adobe Lightroom from the App S... ⇲

Difficulty signing in

Fix: Double-check your login credentials for any typos. Ensure that you are entering the correct email and password. If you have forgotten your p... ⇲

Loading issue

Occasional need to start from the beginning to find information

Fix: Use the search function within the app to quickly locate specific information instead of navigating through multiple menus. Look for a magni... ⇲

Compatibility issue

Limited offline functionality for some features

Fix: Before going offline, ensure that you download any necessary information or documents while connected to Wi-Fi. Look for a download option i... ⇲

Updates issue

Inconsistent updates for itinerary changes

Fix: Regularly check the itinerary section of the app for any updates, especially before your travel dates. Set a reminder to do this daily leadi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.7%

Bad experience

2.4%

Neutral

1.0%

~ from our NLP analysis of 927 combined software ratings.

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Private Data AvalonGO collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics