fix problems on Mubview [iphone]

—— Run into issues on Mubview? Get help pending when official support gets back to you!

Mubview

Info:

company: Weixi Technology Co., Ltd

: http://Mubview.com

Chat with our AI-based Mubview Support

🛠️ Common Mubview Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mubview is buggy

Fix: Ensure that you are using the latest version of the app. Go to the App Store, search for Mubview, and check if an update is available. If so... ⇲

pictures disappear after a week

Fix: Check the app settings to see if there is an option for picture retention or storage duration. If available, adjust the settings to retain p... ⇲

Audio issue

no audio on recordings

Fix: Check the app permissions to ensure that it has access to the microphone. Go to Settings > Privacy > Microphone and make sure Mubview is ena... ⇲

Customization issue

notification settings are not customizable

Fix: Explore the app settings thoroughly to see if there are any hidden options for notifications. Sometimes, customization options are not immed... ⇲

no option to crop video length

Fix: Look for any editing features within the app that may allow you to trim videos. Sometimes, these features are not labeled as 'crop' but may... ⇲

no dark theme option

Fix: Check if your iPhone has a system-wide dark mode that can be enabled. Go to Settings > Display & Brightness and select 'Dark'. This may affe... ⇲

no option to schedule notifications

Fix: Explore the app settings for any scheduling options. If none are available, consider using a third-party reminder app to set notifications m... ⇲

Mubview lacks advanced features

Fix: Explore the app thoroughly to ensure you are not missing any hidden features. Sometimes, advanced options are not prominently displayed. O... ⇲

Loading issue

slow loading of recorded videos

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check if you need to free up space by deleti... ⇲

Bugs issue

motion tracking doesn't work consistently

Fix: Check if there are any updates available for the app that might address motion tracking issues. Update the app if necessary. OR Ensure th... ⇲

Slow issue

long lag time when moving camera

Fix: Reduce the number of active apps running in the background to improve performance. Close unnecessary apps as mentioned earlier. OR Check... ⇲

slow playback

Fix: Ensure that your device is not running low on storage, as this can affect playback speed. Free up space if necessary. OR Try lowering the... ⇲

UI issue

not user-friendly

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can improve your experience. OR Look fo... ⇲

mic requires holding instead of tapping

Fix: Check the app settings to see if there is an option to change the microphone activation method. If not, this may be a limitation of the app.... ⇲

home screen layout is poor

Fix: Look for any customization options within the app settings that may allow you to rearrange or modify the home screen layout. OR If custom... ⇲

Account issue

difficult to add/remove family members

Fix: Check the app's settings for a family management or sharing section. Follow the prompts to add or remove family members. OR If the proces... ⇲

Notifications issue

no persistent alarm for notifications

Fix: Check the app settings for any notification options that may allow you to set persistent alerts. If not available, consider using your phone... ⇲

Support issue

manual is not helpful

Fix: Search for online forums or user communities where other users may share tips and solutions for using the app effectively. OR Look for vi... ⇲

Storage issue

cloud storage connection is confusing

Fix: Review the app settings to ensure that your cloud storage account is properly linked. Disconnect and reconnect if necessary. OR Consult t... ⇲

Privacy issue

no way to delete pictures

Fix: Check the app settings or picture management section to see if there is an option to delete pictures. Sometimes, this option is not immediat... ⇲