fix problems on JibJab [iphone]

—— Run into issues on JibJab? Get help pending when official support gets back to you!

JibJab: Fun Cards & AI Images

Info:

company: JibJab Catapult CA, Inc.

: https://help.jibjab.com/hc/en-us/sections/200939510-JibJab-App

: www.getjibjab.com

Chat with our AI-based JibJab Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Limited content updates

Fix: Regularly check the app for updates in the 'What's New' section to see if new content has been added. If you notice a lack of updates, consi... »»

Difficult to search for GIFs

Fix: Use specific keywords related to the GIF you are looking for. Try to think of synonyms or related terms that might yield better results. Add... »»

Video issue

Inconsistent video sharing due to copyright

Fix: Before sharing a video, check the app's guidelines on copyright to ensure that the content you are trying to share is allowed. If you encoun... »»

Customization issue

Lack of diverse representation

Fix: Explore the app's existing content and utilize the customization features to create characters that reflect diverse backgrounds. This can he... »»

Frustrating face editing process

Fix: Familiarize yourself with the face editing tools by watching tutorial videos or reading guides available online. Practice using the tools to... »»

Inability to sort videos by cast size

Fix: Manually categorize your videos by creating folders or playlists based on cast size. This can help you keep track of your videos more effect... »»

Lack of options for multiple faces in free videos

Fix: Utilize the available customization features to create multiple characters in a single video, even if they are not from the free options. Th... »»

Support issue

Customer support responses lack depth

Fix: When reaching out to customer support, provide detailed information about your issue, including screenshots and steps to reproduce the probl... »»

Freezing issue

Issues with app freezing

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. If the app continues to freeze, try restarting yo... »»

Compatibility issue

No family sharing support

Fix: Consider setting up a shared account for family members, where everyone can access the same content. Make sure to communicate usage guidelin... »»

Payments issue

High subscription cost for limited content

Fix: Evaluate your usage of the app and consider whether the subscription is worth the cost based on how often you use it. If not, look for promo... »»

No option for a donation program for lower-income users

Fix: Consider reaching out to the app's support or feedback section to suggest a donation program or tiered pricing model that could accommodate... »»

Privacy issue

Inappropriate content for children

Fix: Set parental controls on your device to restrict access to certain content within the app. Review the app's settings to see if there are any... »»

Racy content not categorized or locked

Fix: Review the app's settings to see if there are any content filters you can enable to restrict access to racy content. This can help create a... »»

Search issue

Limited keyword search functionality

Fix: Try using broader or more general keywords when searching. If the app has categories, browse through them to find content that may not appea... »»

Updates issue

Old content not being rotated out

Fix: Regularly check for updates and new content releases. If you notice that old content is still present, consider providing feedback to the ap... »»

Audio issue

Problems with video timing and mouth synchronization

Fix: Experiment with different video lengths and formats to see if certain types work better for synchronization. Adjust the timing of your audio... »»

Account issue

Difficulty in managing multiple accounts

Fix: Use a password manager to keep track of your login information for multiple accounts, making it easier to switch between them without confus... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.8%

Neutral

2.0%

Bad experience

1.2%

~ from our NLP analysis of 258,436 combined software ratings.

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Private Data JibJab collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

All Access: $2.99 JibJab Monthly All Access Membership
Monthly Recurring: $6.99 Monthly Recurring
All Access: $23.99 JibJab Yearly All Access Membership
Yearly Recurring: $35.99 Yearly Recurring
Monthly Recurring: $4.99 Monthly Recurring
Monthly Recurring: $5.99 Monthly Recurring