—— Run into issues on Mimic? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on any... ⇲
Fix: 1. Explore Third-Party Music Apps: Use apps like Spotify or Apple Music to find songs you like, then use the app's features to create animat... ⇲
Fix: 1. Use Parental Controls: Go to Settings > Screen Time > Content & Privacy Restrictions. Enable restrictions and set limits on explicit cont... ⇲
Fix: 1. Use Compatibility Mode: If you have an iPad, you can run the app in compatibility mode by opening the app and tapping the '2x' button in... ⇲
Fix: 1. Log Out and Log Back In: Sometimes, the app may not recognize your subscription. Go to Settings in the app, log out of your account, and... ⇲
Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find Mimic, and select 'Offload App'. This will clear the cache without delet... ⇲
Fix: 1. Use Clear and Well-Lit Photos: Ensure that the photos you upload are clear, well-lit, and show the face prominently. Avoid shadows and ob... ⇲
Fix: 1. Use High-Resolution Images: Ensure that the images you are using for animations are of high quality. The better the input, the better the... ⇲
Fix: 1. Restart the App: Close the app completely and reopen it to reset any temporary issues that may be causing errors during recording. OR... ⇲
Fix: 1. Review App Settings: Go through the app settings to ensure you are using all features correctly. Sometimes, features may require specific... ⇲
Fix: 1. Use High-Quality Images: Ensure that the images you are using are high resolution. Low-quality images can lead to pixelated results. OR... ⇲
Fix: 1. Check Storage Space: Ensure you have enough storage on your device. Go to Settings > General > iPhone Storage to see available space. If... ⇲
Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. O... ⇲
Fix: 1. Experiment with Different Angles: Try taking photos from various angles and lighting conditions to see if that improves the results. Good... ⇲
Fix: 1. Plan Your Animations: Schedule your animations to spread them out over time. This way, you can maximize the use of the app without hittin... ⇲
Fix: 1. Use Music Streaming Services: Instead of uploading your own music, consider using music from streaming services that are integrated with... ⇲
Fix: 1. Explore Free Features: Look for any free features or trial options within the app that allow you to explore before subscribing. Check the... ⇲
Fix: 1. Use Prepaid Cards: Consider using a prepaid card for the trial to avoid entering your primary credit card information. This can help you... ⇲
Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if loading times i... ⇲
Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find Mimic, and select 'Offload App'. This can help clear any corrupted data... ⇲