fix problems on HSBC Expat [iphone]

—— Run into issues on HSBC Expat? Get help pending when official support gets back to you!

HSBC Expat

Info:

company: HSBC Global Services (UK) Limited

: https://www.expat.hsbc.com/contact/

: www.expat.hsbc.com

Chat with our AI-based HSBC Expat Support

🛠️ Common HSBC Expat Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Insanely complicated to set up

Fix: 1. Start by ensuring you have a stable internet connection. 2. Download the HSBC Expat app from the App Store. 3. Open the app and select 'C... ⇲

Requires phone calls for support

Fix: 1. Check the app for a 'Help' or 'Support' section that may provide answers to common questions. 2. Look for a live chat feature within the... ⇲

Compatibility issue

Device limit issues

Fix: 1. Review the app's settings to see if you can manage or remove devices that are linked to your account. 2. Log into your HSBC account via a... ⇲

Payments issue

Silent errors during transactions

Fix: 1. Before making a transaction, ensure that your app is updated to the latest version. 2. Clear the app's cache by going to your iPhone sett... ⇲

Inadequate information for transfers

Fix: 1. When initiating a transfer, look for a 'Details' or 'Info' button that may provide additional information about the transfer process. 2.... ⇲

Poor exchange rates

Fix: 1. Before making a transaction, compare the exchange rates offered by HSBC Expat with other financial institutions or currency exchange serv... ⇲

UI issue

Not user friendly

Fix: 1. Familiarize yourself with the app by exploring each section and feature. 2. Create a checklist of tasks you want to accomplish and follow... ⇲

Updates issue

HSBC Expat fails to update

Fix: 1. Go to the App Store, search for HSBC Expat, and check if an update is available. If so, tap 'Update'. 2. Ensure your iPhone has enough st... ⇲

Syncing issue

Previous payees deleted

Fix: 1. Check if there is an option to view archived or deleted payees within the app settings. 2. If you have a record of previous transactions,... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.8%

Bad experience

1.8%

Neutral

1.4%

~ from our NLP analysis of 563 combined software ratings.

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Private Data HSBC Expat collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics