—— Run into issues on Watch OWN? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Consider using the app during off-peak hours when fewer users might be streaming, which could potentially lead to shorter ad breaks. Additio... ⇲
Fix: Ensure that your app is updated to the latest version by going to the App Store, searching for Watch OWN, and tapping 'Update' if available.... ⇲
Fix: Double-check that you are entering the correct username and password for your cable provider. If you have forgotten your password, use the '... ⇲
Fix: Make sure that you are selecting the option to stay logged in when you log in. This can sometimes be a setting that needs to be enabled. O... ⇲
Fix: Try to watch shows at different times to see if the ad rotation changes. Sometimes, different time slots have different ad placements. OR... ⇲
Fix: If you want to rewind, try to pause the show before the commercial break starts. This way, you can rewind to the point you want without havi... ⇲
Fix: Check the app's content library regularly, as availability can change. Sometimes shows are temporarily unavailable due to licensing agreemen... ⇲
Fix: If your provider is not listed, consider reaching out to your cable provider to see if they have plans to partner with Watch OWN in the futu... ⇲
Fix: Check the app's requirements in the App Store to see if your device meets the minimum specifications. If not, consider upgrading your device... ⇲
Fix: Adjust the volume settings on your iPhone while watching the show to find a comfortable level. You can also try using headphones to help bal... ⇲
Fix: Ensure that both your iPhone and the TV are connected to the same Wi-Fi network. Then, try restarting both devices and attempt to cast again... ⇲
Fix: Try logging out of the app and then logging back in. This can refresh your session and resolve temporary issues. OR Clear the app's cache... ⇲
Fix: Check the app's update logs or announcements to see if there are known issues with episode availability. Sometimes, episodes are released on... ⇲