fix problems on Wide [iphone]

—— Run into issues on Wide? Get help pending when official support gets back to you!

Wide

Info:

company: Interactive Media Solution LLC

: https://wide.net/en/page/contact

: wide.net

Chat with our AI-based Wide Support

🛠️ Common Wide Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Wide not working properly

Fix: 1. Restart the App: Close the Wide app completely by swiping it away from the app switcher. Then, reopen the app to see if it functions corr... ⇲

error and failing to load channels

Fix: 1. Check Internet Connection: Ensure your iPhone is connected to a stable Wi-Fi or cellular network. You can test this by opening a web brow... ⇲

Freezing issue

frequent freezing

Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom of the screen on newer models) to see all open apps. Swi... ⇲

Registration issue

unable to register

Fix: 1. Check Your Internet Connection: Ensure you have a stable internet connection, as registration requires online access. 2. Verify Your Ema... ⇲

Screen issue

black screen issues

Fix: 1. Force Close the App: Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, then swipe up o... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.0%

Bad experience

16.7%

Neutral

8.3%

~ from our NLP analysis of 60 combined software ratings.

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Private Data Wide collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Wide Bundle Monthly: $3.99 Subscription for Wide Khaliji & Wide Aflam