fix problems on Bigbasket [iphone]

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—— Run into issues on Bigbasket? Get help pending when official support gets back to you!

bigbasket: 10 min Grocery App
Info:
company: BigBasket.com
: http://bigbasket.com/contact/
: bigbasket.com
Chat with our AI-based bigbasket Support
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Notifications issue

Delayed deliveries without communication

Fix: Enable notifications for the app to receive real-time updates about your order status. This can help you stay informed about any delays. O... ⇲

Excessive notifications with no customization options

Fix: Go to your phone's settings, find the BigBasket app, and adjust notification settings to limit alerts to only essential updates. OR Consi... ⇲
 
Packaging issue

Frozen items packed with non-frozen items

Fix: When placing your order, add a note in the special instructions section requesting that frozen items be packed separately. This can help ens... ⇲
 
Compatibility issue

bigbasket fails to load outside India

Fix: If you are traveling outside India, try using a VPN service to connect to an Indian server. This may allow the app to load as if you are in... ⇲
 
Updates issue

Inaccurate order status updates

Fix: Refresh the app regularly to get the latest updates on your order status. Sometimes, the app may not update in real-time. OR If you notic... ⇲
 
Support issue

Poor customer service response

Fix: Use the in-app chat feature (if available) for quicker responses, as it may be prioritized over email or phone support. OR Document your... ⇲
 
Payments issue

Refunds issued to wallet instead of original payment method

Fix: Before making a purchase, check the app's refund policy to understand how refunds are processed. This can help set expectations. OR If yo... ⇲
 
UI issue

Small font size in app

Fix: Adjust the font size on your iPhone by going to Settings > Display & Brightness > Text Size. This may help increase the font size in the app... ⇲
 
Hygiene issue

Delivery bags are not cleaned or replaced

Fix: When placing your order, add a note requesting that clean bags be used for your delivery. This can help ensure better hygiene. OR After r... ⇲
 
Quality issue

Quality of fruits and vegetables inconsistent

Fix: When ordering, look for items with higher ratings or reviews, as these may indicate better quality products. OR If you receive subpar qua... ⇲
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 what users are saying
Good experience
97.3%

Bad experience
1.4%

Neutral
1.3%

~ from our NLP analysis of 8,926 combined software ratings.

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 Private Data bigbasket collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics